GMI is looking for a Management Trainee who is excited to tackle new challenges in a fast-paced environment. The Management Trainee will serve as a direct point of contact between us and our Verizon consumers. Therefore, we are looking for individuals with exceptional customer service and communication skills to create brand awareness for our clients.

We believe in nurturing talent from within, which is why each Management Traineee starts at entry level and has the opportunity to refine their customer service skills while engaging with a diverse clientele. If you’re passionate about communication and eager to make a difference by interacting with customers and driving consumer loyalty, the Management Trainee role offers the perfect platform to excel. As you connect with customers and provide top-notch solutions, you’ll be equipped with comprehensive training and mentorship to advance your career within our organization.

Management Trainee Responsibilities:

• Provide direct and personalized customer service to enhance customer retention and foster new client relationships
• Stay updated on client development techniques and engagement strategies, enhancing overall performance and expertise
• Handle customer objections and concerns with professionalism, aiming to transform challenges into opportunities for customer satisfaction and loyalty
• Utilize strategic prospecting techniques to cultivate new business opportunities
• Embrace a feedback-driven approach that showcases both your adaptable nature and unwavering commitment to continuous learning and growth
• Continuously monitor customer satisfaction metrics and sales performance data to stay aligned with customer expectations and industry trends

Preferred Management Trainee Qualifications:

• Bachelor’s degree is preferred but not required
• Experience as a Leadership, Management, Sales Representative, Client Relations, Customer Service, or Business Development role is preferred
• Strong written and verbal communication skills
• Ability to work collaboratively within a team
• Must be outgoing and approachable
• Eager to engage with customers and driven a team

Job Type: Full-time

Pay: $50,830.25 - $61,214.93 per year

Benefits:

• 401(k)

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Braintree, MA (Preferred)

Ability to Relocate:

• Braintree, MA: Relocate before starting work (Required)

Work Location: In person