Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

Manage inbound/outbound traffic regarding transportation of auto parts for Mobis Parts America and their suppliers with container moves. Manage shipments to minimize costs while maximizing profit for Glovis as well as to ensure that all customer inquires are responded promptly and professionally. This position will also responsible for AR/AP Process, weekly and monthly closing reports and various projects as required.

Compensation Range

$52,000-$58,000/Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

• Provide In & Out bound operation services- Covering ocean in & out bound
  • Coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistance regarding documentation, inland deliveries, and customs related operations
  • Analyze the volume of inbound shipments by: managing daily ETA and tracking reports with customers, tracking/locating customer order statuses daily, distributing delivery schedules with up to 10 inland carriers, reporting supply chain interruptions to internal and external accounts, and supporting and maintain supply chain issues
  • Support insurance claims for cargo damage/accident/customer claims in related parties
  • Manage demurrage/detention/chassis charge to minimize cost for the customer
  • Be able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc. and advise customer in timely manner with occurring charges
  • Notify customer in advance for the containers that may occur any charges
  • Notify any occurred charges to Accounting department so they can invoice customer
  • Oversee subordinate employees
  • Train employees and provide insight regarding container operations
  • Provide report for subordinate employees performance to supervisor and manager
  • Receive report from subordinate employees in replace of supervisor when the supervisor is not present
  • AR/AP Process, Monthly closing report
• Maintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
  • Thoroughly understand customers demand and adjust daily operations to fit customers needs including container delivery date change requests
  • Send container tracing report to customers weekly or daily requested by customer
  • On call 24/7 for any urgency to container movements
  • Set up any urgent container moves including late gate, weekend gate open at port and arrange with trucking company to ensure container deliveries to the customer warehouse
  • Notify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the container
• Coordinate internal/external communication to enhance operation, and report critical issues to the Manager and Management
  • Liaising between managers and subordinate employees, as well as collaborating with other departments to optimize container move services.
  • Handling customer queries and escalating serious complaints to management
  • Prepare Daily/Weekly/Monthly Report for the Manager and presenting logistics reports to senior management
  • Create official notices assigned by supervisor and manager regarding freight forwarding notices, inclement weather reports and etc.

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills Required
• Proficient with PC skills: MS Office products (Excel, Word, Power point) Required
• Outstanding problem solving, organizational, communication, and interpersonal skills Required
• Experience with CRM system is highly preferred

Education & Experience

• Bachelors Degree Required
• 2 years direct experience in Transportation, Freight Forwarding, or Logistics Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in theGeorgia, ATL Office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.