Type o

Summary:

This position is primarily responsible for compliant and timely filing of our customers import shipments with Customs and Border Protection. Processes all assigned air and ocean brokerage files in a timely and accurate manner from initial pre-advice to clearance through invoicing and filing while adhering to the Harmonized Tariff of the U.S. and the U.S. Customs Regulations as well as company policies and procedures. Export experience is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Handles Brokerage Duties: 80% Administrative Duties: 20%

Brokerage Duties:

Classifies commercial invoices in a timely and accurate manner according to the HTSUS. Documentation breakdown and verification of content

Communicates with importers to correctly identify commodities in order to classify properly and conform to informed compliance.

Electronically transmits to U.S. Customs all information necessary to obtain clearance.

ISF filing may be required

Arranges on-forwarding with various carriers after determining which carrier will be most cost effective and profitable.

Communicates with bonded facilities to obtain information needed to properly dispatch freight.

Communicates with Globe Express Services Traffic Representatives to obtain information needed to complete clearance process. Timely communication with customer and operations as required ensuring proper shipment clearance and delivery.

Completes check request forms for Accounting Department to process.

 Updates Globe Express Services personnel with customs clearance information.

 Scans and forwards completed entry documentation to Globe Express Services, in house filing system for electronic storage. Accurate recording keeping in all formats; Laser fiche, Radar, .Net and Manual (scanning, photo copying and data entry requirements)

Implements new CBP as well as company policies with ease.

Timely submission of data to CBP, electronic and physical.

Inland freight arrangement when applicable.

Handles statement Processing.

Receives collection of duties and fees from customer for timely statement processing.

Posts Entry Amendments.

Complies with External Audit requests and participate in Internal Audits.

Participates in all required additional training such as CBP, and other government agency sponsored classes and events.

Attends monthly International Freight Forwarders/Customs Brokers Association luncheon and meeting.

ACCOUNTABILITY:

Maintains accurate inventory of payables for each entry file and posts accordingly.

Takes advantage of opportunities to increase profitability for each file.

Seeks to conserve organizational resources.

Avoids unnecessary and excessive storage or demurrage expenses for the customer and GES

Customer Service: Will communicate with customers as needed to obtain information necessary to affect customs clearance and update customer as to the status of customs clearance. Update customer to changes in CBP rules, regulations, classifications and duties as related to specific customer commodities. Must possess excellent customer service skills.

Records: Will ensure that thorough and accurate documents are maintained within each entry file and properly scanned into Laser fiche.

Safety: Will exercise care when lifting boxed entry files.

Update internal departments to changes in CBP rules, regulations, classifications and duties as related to import shipment requirements.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• * Analytical - Collects and researches data.
• * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
• * Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity.
• * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• * Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
• * Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• * Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• * Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Cargowise, Automated Broker Interface; Software Internet software; Order processing systems; Spreadsheet software and Word Processing software.

OTHER SKILLS AND ABILITIES:

Working knowledge of the Harmonized Tariff of the U.S. and the 19CFR, U.S. Customs Regulations.

Type and ten key

OTHER QUALIFICATIONS:

Minimum of 1 year of previous experience in a similar position.

Working knowledge of the industry and associated terminology.

Understanding of international transportation procedures.

PHYSICAL DEMANDS:

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

r Copy/Paste Job Description here

Type or Copy/Paste Requirements here