At Global Standard, we specialize in providing our clients with the highest level of customer service and expertise. Global Standard team of experienced professionals has been working in the industry since 2021, and we have a proven track record of success.

We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product orders. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently and as part of a team.

Responsibilities:

• Respond to customer questions in a timely and professional manner.
• Provide accurate information about cell phone products and services.
• Resolve customer complaints in a timely and professional manner.
• Maintain customer records and update account information as needed.
• Arrange and attend retail events to promote services
• Maintain a positive attitude and demonstrate excellent customer service skills.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Commute:

• Hyattsville, MD (Required)

Work Location: In person