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Responds to customer inquiries via telephone to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.
Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p/hour.
Non-exempt: Use hourly pay range listed
Maximum pay is $15 p/hr
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
Minimum Qualifications
The position listed in this requisition is ineligible for the referral bonus award program
#LI-Remote
Full Time
Software & Cloud Computing
$34k-43k (estimate)
03/22/2024
07/18/2024
globalpaymentsinc.com
ATLANTA, GA
15,000 - 50,000
1967
Public
JEFFREY S SLOAN
$5B - $10B
Software & Cloud Computing
Global Payments provides payroll administration, Point of Sale, m-commerce and payment processing solutions for businesses.