Front Desk Agent/Night Auditor -Overnight Shift: Midnight to 8AM

As a Front Desk Agent you will be doing:

· Posting and balancing charges and settlements for room, restaurant and bar daily work

· Maintaining files

· Resetting the systems for the next day's operations Requirements

· Additional shifts would be at the front desk, primarily evenings and weekends.

· Basic knowledge of accounting operations, mathematical skills, and computing skills.

· Entering daily sales revenues into corporate accounting systems

· Front Desk clerk on the night shift, including checking guests in and out

· Greeting guests with warm hospitality

· Check guests into and out of the hotel, fulfilling their requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.

· Provide support to the sales team in executing contracts, proposals, and correspondence

· Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space

· Assist as needed with hotel and sales related functions

· Able to work through customer service related issues and problem solve.

· Any other duties or responsibilities which might be required by a manager

· Due to the nature of our business, flexibility with our work schedules will be required to include weekends and holidays. This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

· If you are looking to grow and expand your knowledge with different hotel brands, you will have those opportunities with our company!

Requirements:

· Available on flexible shifts on Weekday, Weekends and Holidays. (SCHEDULE RESTRICTIONS WILL NOT BE CONSIDERED)

· Must be over 18 and have a valid driver's license

· Possessing strong written and verbal communication skills as well as exceptional time management abilities

· Previous Hotel front desk experience with OPERA preferred.

· Strong computer proficiency

· At least 1 year work experience in hotel guest services or other customer service related area.

· Neat, professional grooming and presentation

· A positive attitude

Job Types: Full-time, Part-time

Pay: $16.75 per hour

Expected hours: 25 – 35 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person