4 Evening Guest Service Representative Jobs in Kalispell, MT
Glacier International Lodge is Hiring an Evening Guest Service Representative Near Kalispell, MT
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist the Front Desk with Guest requests and performing guest shuttles to and from the airport.
The ideal candidate takes pride in the look and feel of the front entrance of the hotel and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!
Responsibilities
- Greet every guest with a smile
- Assist guests with the registration process
- Perform guest requests quickly and accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Ensure compliance with health and quality standard
- Assist guests with luggage
- High School Diploma/GED required
- Familiarity with hospitality industry standards
- Must have a clean driving record
- Must be comfortable driving a 10 person shuttle Van
- Knowledge of hotel operations
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Job Summary
Full Time
$25k-34k (estimate)
05/12/2024
07/10/2024
The job skills required for Evening Guest Service Representative include Customer Service, Guest Service, Scheduling, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be an Evening Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Evening Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Evening Guest Service Representative positions, which can be used as a reference in future career path planning. As an Evening Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Evening Guest Service Representative. You can explore the career advancement for an Evening Guest Service Representative below and select your interested title to get hiring information.
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