Role: Alogent Support Specialist
Location: Cincinnati, OH (Day 1 onsite)
Experience: 8 Years

Job Description:

Responsibilities:

• Having 5 years of implementation/development/support experience on alogent Products like
• Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)
• Microsoft SQL Server databases.
• working knowledge of scanners and interaction of alogent Products
• Supporting integrations with SOAP and RESTful web services
• Document Recognition software Orograph Preferred.
• Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.
• Windows operating systems in a network environment
• Windows Active Directory permissions
• Internet Information Services (IIS)
• Microsoft SQL Server databases
• General communication knowledge such as HTTP, TCP, SMTP, POP
• Specific experience implementing or maintaining Branch banking, Teller Transaction and item/check processing solutions.
• Excellent analytical skills with the ability to resolve complex client problems and/or situations.
• Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
• Ability to communicate with others of varying technical ability in a clear and professional manner.
• A team player with strong relationship building skills.
• Ability to manage changing priorities and multiple projects/tasks simultaneously.
• Superior oral and written communication skills with the proven full software development life-cycle experience in agile.