Closing Date : May 30, 2024 at 4 : 00 PM

Pay Rate : $6.05 per hour plus tips

This position is responsible for providing a memorable experience for guests while protecting the assets and following the policies and procedures of the enterprise, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities

• Promotes and provides excellent guest service experience to both internal and external guests.
• Responsible for prompt, courteous and accurate dealing of assigned game in accordance with enterprise's procedure manual.
• Observes players to protect the integrity of the game, promotes positive guest relations, assists players with rules of play and ensures adherence to established regulations, policies and procedures.
• Maintains full alertness and knowledge of who is participating in each hand through verbal communication with all players.
• Maintains a dependable work attendance record with extremely infrequent absences and / or lateness
• Performs other special projects and duties as assigned.

Skills / Requirements

• High School Diploma or equivalent preferred.
• One (1) year of table games dealing experience preferred.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Last updated : 2024-05-19