JOB TITLE:

 Product Owner

GENERAL SUMMARY:

At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The Product Owner will work with product managers, internal stakeholders, 3rd-party partners and customers to gain a thorough understanding of their product and market needs translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocate for the customers’ needs for the development team.

The Product Owner is responsible for the development backlog, grooming and acceptance. This individual will execute on converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Product Manager. This role will be reporting to the Manager, Product Management – Exhange Automation and will regularly engage with cross-functional leaders.

The ideal candidate must be well-versed in agile methodologies such as scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation and keeping customers and stakeholders informed of the status of the product.

KEY DUTIES AND RESPONSIBILITIES

The Product Owner will drive products and features from concept to launch in a fast-paced environment. The Product Owner works cross-functionally with the GHX product, development, implementation, customer support, and domain teams, translating market needs into specific tasks. Using technical expertise, strong communication skills, strong project management and collaborative skills, works to ensure delivery dates are met and acts as a product expert for the internal organization, external partners, and customers.

KEY DUTIES

• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts. 
• Works in an Agile environment and continuously reviews the business needs, evaluates and refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria (definition of done).
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders, and ensuring that the development team is clear on what to work on next.
• Attends all agile and scrum meetings to ensure that development work is aligned with the roadmap set by the product manager.
• Leads the product functional design process based on an intimate knowledge of the users and technology.
• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.

• Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
• Communicates the voice of the customer to the development team.
• Acts as a liaison between the Development team and stakeholders 
• Works with Product Managers to understand and set the correct customer expectations regarding production delivery, determining ongoing priorities, and developing requirements for functionality.
• Coordinates alignment of development, testing, support, and implementation teams for successful introduction of product features to the market.
• Serves as a subject matter expert within the organization for support, customer engagements and organizational education.
• Ability to travel up to 10%

KEY COMPETENCIES 

• Can balance technical knowledge and business acumen.
• Maintains a Customer-First mind set.
• Is a proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
• Possesses excellent verbal and written communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• Holds a high degree of organization, individual initiative, and personal accountability.
• Can assess risks, dependencies and propose mitigation strategies to overcome obstacles.
• Is experienced and skilled in leading meetings, setting agendas, driving decisions, and negotiating.

REQUIRED EDUCATION, CERTIFICATIONS, AND EXPERIENCE

• B.S. degree in Business or related discipline/experience, or a combination of education and related work experience.
• 3 years in a similar product role with demonstrated success.
• Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, experience working within an Agile (Scrum) team environment
• We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team.​ GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.

PREFERRED QUALIFICATIONS

• Product Owner and Product Lifecycle Management Certification or equivalent
• Experience delivering with globally dispersed teams
• ECommerce and User Interface experience within healthcare a plus

The compensation range for the Contracts Analyst role is $78,000-$104,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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