Select, supervise and train employees in their respective position to ensure safe, professional and efficient service in assigned branch. Provide leadership which results in positive employee/employer relations and a professional corporate image. Key Responsibilities: • Recruit, interview, hire, train and discipline all product line personnel. • Addresses complaints and resolves problems as they arise. • Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily. • Ensure proper scheduling of drivers and toter/helpers. Operations • Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues • Direct collection and disposal services to best utilize personnel and equipment. • Establish and review productivity standards at each phase of the operation. • Be familiar with and ensure compliance with all CDL driver regulations. • Enter appropriate product line productivity into operating system on a daily basis. • Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager. Safety • Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees. • Investigate accidents and prepare necessary paperwork. • Ensure route observations are completed on a routine basis. • Schedule, plan, and conduct safety meetings (monthly). • Ensure proper supply and usage of all safety equipment. Requirements: • High School diploma or general education degree (GED) required. • Associates or Bachelor’s degree preferred. • Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred. • At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.