Gettel Automotive Group is Hiring an Internet and Phone Customer Care Advisor Near Bradenton, FL
Job Details Job Location Gettel Toyota - Bradenton, FL Benefit At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer
Medical, Dental & Vision Insurance
Life Insurance
Health Savings & Flex Spending Accounts
Short & Long Term Disability
401K Plan
Holiday Pay
Personal & Sick Days
Paid Vacation
Paid Training
Growth Opportunities
Flexible Work Schedules
Discounts on products & services
Employee vehicle purchase plans
Accident & Critical Care Plans
Qualifications/Description Job Description and Duties
Monitor and contact customers who send internet sales inquiries into the dealership as well as handle all inbound sales calls and website chats
Work directly with customers via phone, email, text and chat to help determine their automotive needs
Schedule customer appointments to meet with a sales associate to complete the buying process
Follow up and maintain relationships with former customers
Multi-task using several platforms and online tools for customer profiles and inventory information
Work in a team environment
Complete daily tasks in a timely manner
Prior customer service experience required
Prior Business Development Center (BDC) or appointment setting experience a plus
Good verbal and written communication and grammar skills
Basic computer skills
Positive attitude
Dependable
Valid driver's license
Bilingual a plus
Must be able to sit for several hours
Retail hours, some nights, most weekends and holidays required