Overview

GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world – think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative – and every detail in between – we create shows that propel commerce, education and community!

Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.

Under the direction of the General Manager.

Responsibilities

• Manage departmental overhead cost at or below plan.
• Manage warehouse labor budget at or below plan.
• Implement established best practices, the integrated implementation-plan process.
• Ensure team communication program so that the company’s goals are met in revenues, cost controls, profitability, and customer service.
• Ensure the participation of warehouse department supervisors in the project planning process development and contribution to productivity improvement and service plans.
• Implements SOP and best practices and pro actively develop, test and share process improvements.
• Ensure compliance with OHSA, DOT and Safety Requirements.
• Ensure Damage and Loss reports are documented in adherence with company practices.
• Review and approve all labor calls to ensure they are fact based, and in alignment with project budgets, and departmental overhead budgets.
• Obtain and disseminate labor reports to departmental supervisors.
• Make labor adjustments as appropriate to ensure departmental overhead budgets and project plan budgets are maintained or exceeded.
• Provide weekly reports to the Director of Account Management that quantifies individual Account Managers performance in relationship to work orders and production planners.
• Manage annual capital and expendable inventory counts to ensure compliance with corporate policy.
• Manage expendable inventory needs to maximize cash flow, and provide adequate on shelf inventory for warehouse and job-site operational needs.
• Research and provide recommendations for capital equipment related to operating inventory, and leasehold investment.
• Provide for maintenance for the facility, to include management of facility repair, regular preventive maintenance, and janitorial services. 
• Manage all operations involving Union personnel within the guidelines and spirit of the current contract.
• In coordination with the Sr. Ops Manager, develop and maintain Emergency Action Plans for each location identifying key personnel and responsibilities for emergency situations.
• In coordination with the Sr. Ops Manager, monitor the availability and condition of fire fighting and safety equipment in the facility and at job-site. Act as a liaison between our company and the servicing companies.
• Co-chair monthly loss prevention/safety meetings-conduct applicable training programs in association with corporate directives and applicable standards; ensure compliance in association with company policies.
• Must be present during scheduled warehouse production time.
• Able to drive non CDL vehicles.
• Handle day to day equipment needs including transfer of equipment needs from other GES locations.
• Other duties as assigned by the Branch Manager.

Qualifications

• High School diploma or equivalent
• Bachelors degree preferred
• Strong organizational and communication skills
• Three (3) to Five (5) years in an operational environment, experience (inclusive of management/supervisory functions directly over Union labor)
• Strong detail orientation
• Strong written and verbal communications
• Ability to work in a fast paced changing environment
• Customer service focused.
• Ability to lead and encourage staff
• Ability and prior knowledge managing drivers, vehicles and DOT programs a plus!

Work Environment

• Requires ability to adapt to multiple settings and shifting responsibilities
• Must be able to work under pressure
• Opportunity to work nights, weekends and at showsite
• Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work in noisy and crowded areas
• Frequently encounters uncomfortable temperatures, dust and/or other conditions
• Requires working both alone and with others in a team atmosphere
• Requires working with union and non-union employees

Benefits:

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

• Competitive salaries
• 401K with company match
• Healthcare/vision/dental insurance
• Wellness benefits
• Career development program
• Employee assistance program
• Vacation time
• Community involvement opportunities
• Team activities

And much more……

EEO Information

We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.