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Job Description - Retail Assistant Branch Manager (061806)
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Description
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.
Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.
At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve.
By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.
Key Responsibilities :
Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
Must be a Keeper of the Woodforest Culture and possess the ability to create energy around Retail objectives and initiatives.
Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
Proactively grow business deposits and loans through inside and outside business calling.
Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
Embrace and leads a technology driven customer experience.
Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
Inspire and coach team members to reach their full potential and act as a positive role model.
Demonstrate flexibility to perform every other duty as assigned.
Other Responsibilities :
Exhibit operational excellence through diligent adherence to policies and procedures.
Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
Practice branch security procedures and protect customer confidentiality and privacy.
Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks;
maintaining and servicing automated teller machines; and cleaning work areas.
Practice prudent expense management.
Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.
Competencies Required :
Qualifications
OR a Bachelor’s degree and 1 year of relevant and transferrable sales and / or customer service experience.
Formal Education & Certification :
Supervisory Responsibility :
Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.
Travel :
Up to 25% or more outside of branch or as needed by customer.
Working Conditions :
Last updated : 2024-02-25
Full Time
$49k-62k (estimate)
02/28/2024
04/10/2024
The job skills required for Assistant branch manager include Customer Service, Leadership, Problem Solving, Confidentiality, Customer Relationship, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant branch manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant branch manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant branch manager positions, which can be used as a reference in future career path planning. As an Assistant branch manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant branch manager. You can explore the career advancement for an Assistant branch manager below and select your interested title to get hiring information.
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Quotes from people on Assistant Branch Manager job description and responsibilities
Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.
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Assumes responsibility for supervision of branch office during the absence of the manager.
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Assistant branch manager looks after the customer service and sales of the branch and has to be present for the assistance to the staff, customers and the manager on a given day.
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Assistant branch manager responsibilities are to work towards the progress of the organization and handle each and every function of the organization efficiently.
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Lead, monitor and coach branch employees to deliver a consistent positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
03/02/2022: Springfield, IL
An assistant branch manager can field customer complaints and attempt to find solutions.
12/21/2021: Lubbock, TX
High priority always comes first As Assistant Branch Manager.
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The position of an assistant branch manager comes with a high degree of responsibility.
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This candidate must be flexible to coach and work from different areas throughout the branch.
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