System Administrator, Lead

Instructional Innovation and Technology

Enterprise Computing

Why work at Georgia State University (GSU)?

GSU is listed as the No. 1 public university for undergraduate teaching and No. 2 for the most innovative university (U.S. News & World Report, 2023). It is a thriving research institution that provides a challenging and collaborative intellectual environment for its staff, faculty, graduate students, and postdoctoral fellows.

Putting technology to work at Georgia State University. Georgia State is a leading force in the digital transformation of higher education. Georgia State's central technology services group, Instructional Innovation and Technology (IIT), seeks to inspire, support, and enable innovative solutions to advance learning, research, and economic enterprise. IIT is leading the pursuit to find solutions to the unique challenges associated with information technology and serve as leaders in a global network of knowledge creation and sharing by earning the role of valued partners and trusted advisors for evolving technology solutions, discovering, creating and implementing new models of higher education for a community of distinct learners, creating and supporting innovative solutions that improve the lives of our students, our city and our state, attracting, developing and retaining talented and capable professionals and fostering an innovative culture of leaders where collaboration, ownership, creativity and efficiency are key.

Do you enjoy seeking solutions and providing exceptional customer service? Are you passionate about technology, your clients' success, and looking to make a difference? Can you help us continue to climb the ladder of success? If so, you are just who we need.

Georgia State University's Instructional Innovation and Technology (IIT) is seeking System Administrator, Lead to join our vibrant and growing team. Under the general supervision of the Assistant Director of Enterprise Computing, the System Administrator, Lead is a professional staff position within the Enterprise Computing Unit.

WHAT MAKES GEORIGA STATE UNIVERSITY's IIT A GREAT PLACE?

*Generous benefits, including health, dental, vision, tuition assistance program, retirement, etc.

*A knowledge-sharing organization that works collaboratively with diverse partners.

*A flexible work environment.

*Professional development opportunities

*Cutting edge technology and innovation

HERE'S WHAT YOU WILL DO

The scope of responsibilities for this position will include these essential duties but is not limited to the following:

Evaluate new technology and techniques for suitability and incorporation into our computing infrastructure when appropriate

Participate in and/or lead the design and implementation of solutions to meet customer requirements.

Apply patches, update, and perform general maintenance and repair on productions systems to ensure continued security, availability, reliability, and functionality.

Provide level 3 support: Diagnose and resolve complex multi-system problems with operating systems, hardware and/or storage problems supported by this team.

Document system configuration, installation, and maintenance processes

Mentor junior staff and direct their work associated with projects they are managing.

In sum, as a Systems Administrator, Lead, you will need expert knowledge of Operating Systems, Hardware, and Storage. This position is responsible for the creation of new solutions, the enhancement of existing solutions, the diagnosis of complex problems, and the repair of existing solutions.

Minimum Hiring Qualifications: Bachelor's Degree and Three years of related experience, or a combination of education and related experience.

Preferred Hiring Qualifications:

• Demonstrated expertise in configuring and managing in Linux Operating System (Red Hat variants preferred)
• Strong programming skills in a scripting language such as Perl, Python or Powershell
• Experience managing enterprise backup solutions such as CommVault and knowledge of DNS management
• Experience in configuration and patch management and with VMware ESX or other virtualization technologies
• Strong understanding of operating system performance tuning and of system administration and security best
  practices

To be fully considered for this position, all candidates at the time of submission must provide the following documents that clearly provide proof of education and relevant experience,

• A complete and accurate GSU application
• Resume
• Cover letter
• Three professional references. One must be a current or former supervisor.