Our Agency

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities, and hospital services.

Job Hours (Rotating / Swing Shift / Travel):

The position will require you to work Monday through Friday between 8:00 a.m. and 5:00 p.m.

Job Title: Hospital Billing Coordinator 

Pay Grade: K

Roles and Responsibilities:

Under broad supervision of the Hospital Budget Manager, supervises, guides, and instructs subordinates' work assignments within the five hospitals' billing departments. The Hospital Billing Manager manages all functions of the hospital’s billing and revenue cycle to maximize revenue while maintaining and improving internal and external customer relations. In conjunction with hospital staff, the revenue cycle manager will contribute to the day-to-day operations on all issues related to the revenue cycle function, provide analysis, create written processes, and train others in implementing a cross-functional billing team. This includes direct oversight of hospital billing staff responsible for collecting unpaid medical claims (government and all third-party payors).

Role and Responsibilities:

• Assists with developing and implementing policies, procedures, and processes related to various billing functions, including preparing and distributing invoices and processing payments.
• Contributes to the development and execution of presentations to internal and external DBHDD audiences.
• Manages cross-divisional financial analysis and other related functions for the agency as appropriate.
• Responsible for direct management of five billing departments to maximize the performance and integrity of the revenue cycle process.
• Provides technical assistance and consultative management analysis service to assist in planning improvement initiatives and the implementation process and aid in improvements with departmental leadership.

·Oversight of the revenue cycle operations, including documentation, coding, charging, and billing and collections practices.

·Balances, reconciles or oversees the maintenance of accounting/financial records and related transactions.

·Verifies the accuracy of information to be billed, tracks account activity, bills consumers, and resolves billing inquiries.

·Solve difficult payment and associated business office problems, including claims processing and billing issues across the revenue cycle, as well as escalated patient complaints and audits problem accounts.

·Supervising the billing departments in various duties, such as account management, communications with insurance providers (Commercial Insurance, Medicare, Medicaid), collections, posting, and billing.

·Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.

·Performs other professional responsibilities as assigned, including serving as a backup for the Hospital Manager. This may sometimes include overseeing accounting and fiscal control functions, such as accounts payable and receivable, payroll preparation, budget monitoring, or related processes.

Core Competencies:

• Ability to work effectively at multiple levels of the organization and with various project teams.
• Excellent oral, written, presentation, and interpersonal communication skills.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
• Capacity to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Strong proficiency in using Excel and other components of Microsoft Office Suite and standard software applications typically used in a corporate office environment.

Benefits

In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits

Employment RequirementsTo ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity EmployerIt is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.