SUMMARY :

Under direct supervision, the Services Advisor I travels to customer locations to identify products and services that Motion can sell to our customers.

This role analyzes data, creates detailed reports and makes specifications after assessing customer needs. The Service Advisor works closely with a sales team to travel to customer locations.

JOB DUTIES

Travels to customer locations, with a team, to assess specific customer systems and

identify products and services that Motion can sell to our customers.

Assesses customer needs and develops reports based on data during customer site

visits which includes quotes, technical specifications, and pricing considerations.

Researches and recommends technical product offerings based on customer

specifications and our product offerings.

• Analyzes customer data to make technical recommendations for customers.
• Works with a team to prepare technical reports for customers and account

representatives to include proposals, technical specifications, and pricing considerations.

• May conduct technical user training and product briefings.
• May cross-references customer data with our market basket tool to pull historical cost

data on products.

Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school degree or GED and zero (0) to three (3) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to communicate clearly, concisely and effectively both verbally and in written communication.
• Strong organization and project management skills.
• Ability to develop and maintain relationships with internal employees, vendor partners,

and external customers.

• Excellent analytical skills.
• Ability to collaborate and work with a highly diverse set of internal and external partners.
• High-level math skills.
• Proficient with Microsoft Office.

PHYSICAL DEMANDS :

Travels up to 40% of the time.

Ability to regularly stand, walk, talk, hear, and lift occasionally sit, stoop, kneel, crouch, climb, or crawl. Ability to travel to various sites and plants.

Ability to walk up to eight hours a day for 40 hours a week in varying manufacturing environments in all seasons.

Last updated : 2024-05-21