Patient Care CoordinatorJob Summary: Montclair Breast Center, a member of Genesis Health, is dedicated to saving lives through proactive healthcare. Our patients enjoy the unique experience of state-of-the-art, personalized care linked seamlessly to the latest screening, diagnostic and preventive technologies. MBC is seeking a Patient Care Coordinator to provide assistance to various healthcare services following established policies and protocols including, but not limited to: screening and scheduling all new patient appointments, obtaining records, and imaging studies, managing medical record requests, scanning, and attaching documents within the electronic medical record, patient check in and out, insurance verification and authorizations, phone/message triage and collaboration with all team members. Essential Functions: Front office patient registrationResponsible for all screening and scheduling of all patient’s new or existing based on MBC protocolsSupplying new/existing patients with the appropriate formMaintenance/updates of all applicable forms for new/existing patients and medical recordsVersatility, flexibility and a willingness to work within constantly changing priorities with enthusiasmAnswers and screens telephone calls in a professional and timely manner: takes accurate messages with a high degree of professionalism and courtesyExercises considerable judgement and discretion in handling requests for appointments and telephone callsAble to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy and disciplineExcellent written and oral communication skillsResponsible for all medical record requests and supplying appropriate informationStrong communication skills with all departments within MBC and other external officesComposes, types and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assignedObtaining medical records from new/existing patient and downloading CDs of imagesScan in all written reports with records (i.e.: pathology, mammogram, sonogram and MRI)Call insurance to verify new/existing patient benefitsCollect referrals Collect co-pays Job Qualifications: General Knowledge, Skills, and Abilities (KSA’s) required Knowledge of medical terminologyKnowledge of insurances/managed careDemonstrate competence in reacting to and handling emergenciesKnowledge of computers and electronic medical recordsStrong charting/documentation skillsStrong organizational, problem-solving and analytical skillsGood judgement with the ability to make timely and sound decisions Physical Demands: Physical, Mental and Workplace Environment ConditionsThe employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walkThe employee must regularly lift and/or move up to 5 lbs. and occasionally lift and/or move up to 20 lbs.Specific vision abilities required by this job include: close vision, distance vision, color vision & focus Workplace Conditions: Workplace Environment ConditionsHealthcare facilityThe noise level in this workplace is mild to moderate Education and Certifications: High School Diploma1-3 years of medical office experience. Visit us at https://montclairbreastcenter.com/ MBC is part of Genesis Health and Genesis Global Group and is an equal opportunity employer.