Genesis is a leading business combining innovative digitaltransformation capabilities and enabling agile delivery skills to provideindustry-leading solutions to the federal government. Genesis has anopportunity to work on one of the largest and most technologically advancedcloud, agile, and product development projects within the federal contractingspace. This $300M contract encompasses agile transformation and integratingdozens of mission critical applications operating in a public AWS GovCloud thatis managed with a hyper-converged datacenter and is protected by a world classactive cyber defense solution.

Duties andResponsibilities:

The Technical Writer, will create, edit, andorganize highly technical information and turn it into meaningful value-drivenoutputs for internal and external audiences. The Technical Writer will beprimarily responsible for developing, supporting, and maintaining, procedural,and technical documentation. This role involves tasks such as writingconceptual overviews and procedures, technical documentation for software development,and user manuals.Update documentationwith a guiding principle to communicate complex information clearly, concisely,and accurately without using jargon.

• Write a variety of technical documents; designspecifications, diagrams, manuals (system and end users) white papers, flowchats, reports, and/or manuals
• Consume raw technical details provided by the variousSME’s and construct appropriate documentation to the detail and level requiredby the document consumers
• Coordinate the display of graphics and theproduction of the document
• Ensure content is ofhigh quality and conforms with standards for technical accuracy, grammar,punctuation, readability, and document formatting
• Produce and update documentation on product features including usermanuals, operations guides, flow diagrams, scripts, strategy and policydocuments, and standard operating procedures
• Write new content in the style that is most suitable for each targetaudience
• Edit copy for voice, tone, and accuracy
• Map out frameworks and methodologies that are easy to understand
• Manage and refine existing content in need of refresh and/or revamp
• Partner with the team members to inventory, organize, and publishcontent into our content management tools and knowledge bases
• Review content analytics to understand customer impact and inform futurecontent creation decisions
• Conduct quality assurance reviews and implement revisions to in-app text
• Work collaboratively with cross-functional teams to ensure timelydelivery of all documentation and other deliverables for each release.
• Understand the complexities of our product/technology so you can clearlycommunicate how it works and why it matters.

Requirements

MinimumQualifications/Experience:

• 3 years of experience as a Technical Writer
• 3 years’ experience in technical communication, which includes but isnot limited to technical writing, software specification writing, instructionaldesign, technical editing, copyediting or proofreading, quality assurance, anduser experience design
• Ability to translatejargon into plain English, in a concise manner, for non-technical end-users
• Ability to logicallycategorize new information into existing taxonomies and consider how newinformation impacts existing information
• Familiar with the documentation lifecycle and corresponding qualityassurance reviews
• Experience with gathering feedback and measuring success indocumentation efforts (e.g., usage analytics, real-time critical feedback,gathering business feedback, etc.)
• Experience developing and maintaining information architectures fortechnical documentation, including Knowledge Management or CMS systems
• Proficiency in MS Office products.
• Ability to make sound writing decisions with little input fromsupervisors.
• Ability to work independently and within a team environment.
• Ability to communicate effectively throughout all levels within anorganization.

Minimum Education:

• Bachelor's Degree AND 3 years’ experienceworking with developers, testers, analysts, and other subject matter experts(SME) to create, assimilate, develop, and convey technical material in aconcise and effective manner for the application documentation supportactivities

Required Certifications:

• PMP, CSM, ITIL, and/or SAFe(Certification would be a plus)

Other:

• Must be US Citizen
• Willingness to be on-site in New Carrollton(Lanham), Maryland
• Willingness to travel and/or telecommute onoccasion depending on customer needs