Are you ready to embark on an exciting journey with a rapidly growing company? We're thrilled to announce that Generator Supercenter is expanding, and we're on the lookout for a passionate and driven individual to join our team!

Generator Supercenter is a drug free workplace any candidate that is offered a position must be able to pass the pre-employment drug screen.

If you have experience processing warranties, we'd love to hear from you!

Responsibilities:

- Perform maintenance tasks per the service department

- Schedule routine maintenances for customers

- Respond to maintenance requests from customers and address any urgent repairs promptly

- Monitor service agreements

- Oversee warranty registrations for all newly purchased generators

- Maintain accurate records of maintenance activities, including repairs and preventative maintenance

- Collaborate with department manager ensure service technicians are fully scheduled for each day.

- Answer incoming customer calls

Qualifications:

-MUST be able to pass background check, reference check and pass a drug screen

- High school diploma or equivalent

- Experience working in a HVAC company or a related field a plus but not required

- Proficiency in computer programs

- Excellent problem-solving skills and the ability to work independently or as part of a team

- Strong communication skills in English, both written and verbal

- Bi-lingual preferred/plus

- Customer service-oriented mindset with the ability to interact professionally with staff and external contractors

- Phone etiquette is a must in this position

- Must be able to multi-task in a fast-paced environment.

- Must be able to work core business hours: 7:30 am to 4:00 pm (Monday thru Friday)

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person