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Service Support Specialist
Phoenix AZ 85040
Unlock Your Potential as a Service Support Specialist!
Position Summary :
Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.
Essential Functions :
Task Maestro : Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.
Office Maven : Handle clerical duties like scanning, filing, and managing daily mail.
Customer Champion : Welcome and guide customers in tagging their equipment for repairs.
Logistics Pro : Manage UPS shipments, ensuring accuracy and proper documentation.
Warehouse Organizer : Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
Safety Advocate : Prioritize safety and follow our accident prevention procedures.
Adaptable Dynamo : Embrace new challenges assigned by the Branch Manager.
Responsibilities of the Position :
Team Player : This is a non-supervisory role, reporting to the Branch Manager.
Decision Influencer : Your actions can impact people, finances, and our organization's reputation.
Minimum Qualifications :
Educational Foundation : High School diploma or its equivalent.
Experience Insight : Two years of education and / or experience in a related field.
Exceptional Communicator : Strong customer service, communication, and problem-solving skills.
Clean Slate : Successful completion of a pre-employment drug screen and criminal background check.
Safety-First Attitude : Prioritize safety in all you do.
Self-Motivated and Organized : Excel at working independently with minimal supervision.
Physical Demands :
Office Oasis : Primarily, work in a typical office environment.
Balanced Posture : A mix of sitting, walking, and standing throughout your day.
Tech-Savvy : Comfortably operate computers and office equipment.
Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference.
Apply now and be part of something exceptional!
dispatcher #customerservice #billing
Last updated : 2024-02-24
Full Time
Wholesale
$39k-51k (estimate)
02/27/2024
04/10/2024
generalparts.com
BROOMFIELD, CO
200 - 500
1939
Private
GARY SHIRLEY
$50M - $200M
Wholesale
General Parts Group is a provider of repair services and an O.E.M parts distributor to the food service industry.
The job skills required for Service dispatcher include Customer Service, Problem Solving, Billing, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service dispatcher positions, which can be used as a reference in future career path planning. As a Service dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service dispatcher. You can explore the career advancement for a Service dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.