Who we are:

Gellert Health is a caring, diverse, and compassionate team whose mission is to Bring Care Back to Healthcare. Our core values are kindness, integrity, and quality. We provide a concierge level of health navigation and advocacy to the most vulnerable and underserved populations.

What is Health Navigation?

Health Navigation is the process of advocating for and guiding a patient through the medical and behavioral health system. We provide one-on-one assistance with appointments, medications, and health literacy. The average case load is 1 navigator to 10-15 patients.

Gellert Health provides our patients with holistic assistance from finding a healthcare provider, to understanding insurance coverage, and managing chronic conditions. By providing targeted support and guidance, we help our patients access timely and quality health care. The ultimate goal of our program is to ensure patients receive the best possible care.

Navigator Role and Responsibilities:

• Schedule all appointments with patient
• Attend all appointments with patient
• Keep track of patient’s medication refills
• Document all appointment and patient information in an Electronic Medical Record
• Relay information from one provider to the other
• Help to prevent duplicative services and testing
• Increase utilization of preventative services, decrease use of ED
• Work day-to-day on patient goals
• Connect patient to SDOH providers
• Improve day-to-day safety of patients living environment
• Transport patient to critical appointments in personal vehicle (generous auto-allowance for fuel and maintenance provided)

Training

Gellert Health provides a comprehensive training program. Each navigator undergoes 3 weeks of paid classroom and in-field training prior to navigating. Following training and job shadowing the newly qualified Navigator will be ready to navigate patients successfully while embracing the company’s values of kindness, integrity and quality. The Classroom Training also emphasizes what is at the heart of what we do, a passion for helping others.

What we need from you:

• Availability for a full time position Monday- Friday (8am-5pm with a 1-hour lunch break)
• Associate's Degree or Bachelor's Degree
• 21 years old with a current Arizona’s driver’s license with 39 months clear MVR, a four-door car, and auto insurance.
• Able to drive patients to and from appointments in their personal car
• Ability to successfully pass a criminal background check.
• Ability to successfully pass a 10-panel drug test. This consists of testing negative for: Methadone, Methaqualone, Benzodiazepines, Barbiturates, PCP, Propoxyphene, Opiates, Amphetamines, Cocaine, Marijuana.
• Ideally experience working with culturally diverse, vulnerable populations.
• Excellent oral and written communication skills, and proficient typing skills.
• Spanish highly desirable not required.

What skills you’ll bring to us:

• Enjoys helping others
• Organized
• Self-disciplined
• Friendly
• Empathetic
• Good listener
• Experience with computer technology including Microsoft Office
• Ability to write and communicate proficiently in English

Pay and Benefits:

Starting Salary Range of $45,000 to $51,500

A Career Path that leads from Navigator to Certified Navigator to Lead Navigator to Senior Navigator with pay increases commensurate with increased responsibility.

Benefits: Medical, Dental, and Vision Insurance, 401K with 3.5% Employer Match, 10 Paid Holidays, 3 Weeks PTO (10 days vacation and 5 sick days). Total 5 weeks PTO.

Preferred prior to employment:
AZ Fingerprint Card
CPR/First Aid certification
TB Test/Flu Shot

Successful Navigators have Previously Held Positions As:

• Behavioral Health Technician (BHT)
• Care Specialist
• Case Manager
• Certified Nursing Assistant (CNA)
• Community Health Worker (CHW)
• EMT
• Healthcare Coach
• Home Health Aide
• Medical Assistant (MA)
• Pre-Med Students
• Gap-Year Students
• Social Work Masters Students
• Public Health Masters Students
• Residential Care Worker

Equal Opportunity Employer:

Gellert Health prides itself on being more than an equal opportunity employer. We actively seek to recruit a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support our mission. Gellert Health does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and/or any other protected characteristics. Gellert Health is an affirmative action, equal-opportunity employer. We participate in Good Hire, require background checks and Urine Drug Screenings from all of our team members and are committed to providing a safe, healthy, and efficient work environment for our employees, patients, and community.

The Health Navigator is a “Safety-sensitive” position that Gellert Health in good faith believes could affect the safety or health of the employee performing the task or others.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Healthcare: 1 year (Preferred)
• Behavioral health: 1 year (Preferred)
• Social Services Occupations: 1 year (Preferred)

License/Certification:

• Driver License (Required)

Work Location: In person