About us

Gelato Boy is a Colorado based gelato company who's focus is making great gelato and sharing it with others. Gelato Boy is seeking a Shift Supervisor to help at a new shop in the Berkley neighborhood.

The Gelato Boy Shift Supervisor is someone who thrives on challenge and continually looks for opportunities to learn and inspire others around them. They are as comfortable taking responsibility as they are delegating it. Shift Supervisors understand that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are friendly, positive, and enthusiastic and they are Gelato Boy ambassadors.

Qualifications

• Strong communication skills
• Customer service experience
• Experience leading shifts at previous employment (1 year prefered)
• Experience training other team members
• Love of gelato

Responsibilities

• Effectively lead the shop while upper management is not present
• Responsible for monitoring training and development of employees on shift
• Lead each shift by delegating duties, assigning tasks, directing staff in regards to customer service, and following up with all team members
• Must be proficient in each area of Gelato Boy to assist when necessary
• Acts with integrity and honesty while promoting the Gelato Boy culture
• Follow inventory control procedures to reduce product loss
• Maintain cleanliness and organization throughout Gelato Boy including the shop, kitchen, storage and all other areas we operate
• Manage time effectively and meet all job responsibilities
• Maintain a positive work environment for employees and customers
• Ensure all gelato, coffee, waffles, milkshakes, etc. are prepared according to Gelato Boy’s standards of quality
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations
• Follow proper sanitation and safety procedures
• Maintains regular and consistent attendance and punctuality
• Lead by example: show other employees how they should talk to customers, be proactive and optimize down time, treat other employees, vendors, and anyone else you cross paths with while representing Gelato Boy with respect
• Communicate consistently with Management to keep everyone in the loop on the status of employee performance, the shop, and other necessary areas for smooth operations

This role can be for 15-30 hours a week. You should be self motivated and comfortable working alone.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• What days/times are you available to work?
• What makes you want to work at Gelato Boy?

Experience:

• Supervising Experience: 1 year (Required)

Work Location: In person