Suncoast Property Management, located in Jacksonville, FL, manages more than 2,000 investor-owned rental units and homes across Florida and in the Atlanta, GA metro area. Our tenant- and investor-focused approach to property management has helped us grow into one of the largest property management companies in Northeast Florida. We are expanding our team of career-minded professionals to keep pace with our rapid growth.

At Suncoast Property Management we pride ourselves on our culture and our ability to make our company a place where employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees to become their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.

The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:

• Medical, dental, and vision insurance options
• Paid time off
• 401(k) plan and match

General Duties and Responsibilities:

• Serve as the primary point of contact for property management companies and investors during the cancellation, transfer, and onboarding processes
• Maintain open lines of communication with internal teams to ensure that all stakeholders are informed of the processes and status of cancellations, transfers, and onboarding
• Coordinate and facilitate cancellation and transfer requests
• Input, update, and maintain accurate investor information in relevant databases
• Maintain clear and organized records of all cancellation and transfer processes
• Ensure cancellation and transfer documentation adheres to company policies and legal requirements
• Submit canceled portfolios to collection agencies as needed
• Facilitate the onboarding experience for new investors
• Ensure required information is collected from investors and verified
• Coordinate with various departments to ensure the smooth integration of new investors into the company's systems and processes
• Assist in the preparation, creation, and distribution of materials for new investors
• Generate and distribute reports
• General administrative duties

Qualifications:

• High school diploma or equivalent
• Proven experience in a customer service or related position
• Excellent written and verbal communication skills
• Strong attention to detail
• Able to multi-task and prioritize effectively
• Able to work in a fast-paced environment and manage time effectively
• Excellent organization skills
• Proficient in MicroSoft Office Suite and database upkeep
• Able to problem solve and adapt to changing circumstances
• Strong interpersonal skills and ability to work collaboratively
• Familiarity with real estate investment terminology a plus

At Suncoast Property Management employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.

If you require a reasonable accommodation to apply for this position please contact our corporate offices at 972-383-4300.