Job Description Summary: On-siteOrder Specialists process bulk customer orders, place corresponding supplier orders, and monitor and trouble-shoot orders through fulfillment and delivery. This role proactively communicates with Gear Up’s Sales and Fulfillment teams and supplier contacts to communicate order status, problem-solve, and facilitate on-time delivery to customers.

Responsibilities and Duties:

· Create and process sales orders.

· Purchase items from suppliers to fulfill orders.

· Follow up on outstanding purchases and communicate changes or delays.

· Interact with the sales team, suppliers, and the fulfillment teams.

· Create, update, and train others on workflow processes.

· Actively participate in continuous improvement efforts.

· Other projects as assigned by management.

Qualifications and Skills:

· In-person attendance is generally expected up to 32 hours per week.

· Attention to detail and accuracy and commitment to quality.

· Proficient with Microsoft Office 365 tools including Outlook, Excel, and Teams or another collaborative communication platform.

· Working knowledge of ERP systems.

· Speed and accuracy in data entry

· Excellent written and verbal communication skills.

· Strong problem-solving skills with the ability to think and act quickly to provide timely resolution to issues.

· Thrive in a high-growth, fast-paced environment.

· Calm and productive in the face of deadlines and changing priorities.

· Ability to read and interpret order requests and other written instructions.

· Ability to work overtime during peak season periods

· Ability to work independently and as part of a team

· Previous involvement in athletic programs a plus

Experience & Education

· 1-3 years of experience in order entry/management, purchasing, or customer service in a high-volume environment.

· High school diploma or GED required.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer

· Viewing computer monitors for extended periods of time

· Talking, listening, and typing for extended periods of time

· Manipulation of computer mouse and other small wrist movements

· Prolonged periods sitting at a desk and working on a computer

· Ability to kneel, squat, bend and lift up to 40 pounds

· Ability to stand and walk for extended periods of time

Benefits:

Gear Up Sports provides the following employee benefits:

· Paid Time Off (PTO) - 2 weeks (80 hours) per year banked on the beginning of the calendar year, pro-rated to the start date.

· Paid Holidays - New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas

· Healthcare Benefits - Effective the first of the month following the date of hire:

o Health/Vision insurance through Regence BlueCross BlueShield

o Dental insurance through LifeMap Dental

· Life, Disability & Accident Insurance through MetLife – effective 1st of the month following date of hire:

o Group Term Life insurance – company paid

o Long Term Disability insurance – company paid

o Voluntary additional life insurance for self & dependents

o Voluntary Accident Insurance

· Flexible Spending Account Plan - allowing pre-tax savings for Health and Dependent Care Expenses

· Employee Assistance Plan (EAP) - plan provided through Canopy

· 401(k) Plan -participation after three months of employment with employer matching contribution

· Employee Discounts on Nike and Carhartt Products

Equal Opportunity Employer

Gear Up Sports, Inc.is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical or family leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.,

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 8 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work
• Office

Experience:

• order entry/management: 3 years (Required)
• purchasing, or customer service in a high-volume: 3 years (Required)
• Microsoft Office 365: 3 years (Required)
• ERP systems: 3 years (Required)
• Purchase items from suppliers to fulfill orders: 1 year (Required)
• outstanding purchases and communicate changes or delays: 3 years (Required)
• With sales team, suppliers, and fulfillment teams: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location: Hybrid remote in Hillsboro, OR 97124