Center Medical Director

Who we are:

Gather Health provides social primary care to older adults on Medicare. We are a collective of outreach partners, care partners, clinicians, and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.

Summary of the Role:

As the Center Medical Director, you will have the opportunity to be part of Massachusetts’ first socially focused, value-based care clinics for Medicare recipients. We are continuing to grow our first clinic located in Quincy, MA, and are expanding into Lynn and Dorchester in 2024. This role will have dual responsibilities in providing clinical care to our patients while serving as the clinical and administrative leadership for our clinic. Due to the early stage of our organization and projected growth, this role will have substantial opportunity for rapid advancement up the clinical leadership track. The ideal candidate will have passion for making a difference in patients’ lives in the community and expanding this unique model across Massachusetts.

Key Responsibilities:

Clinical Leadership:

- Provide high-quality primary care services including urgent care visits for established patients.

- Collaborate with the Care Team to provide high-touch and best-in-class clinical services to patients.

- Make and receive follow-up phone calls with patients to remain close to their health journey and provide support.

- Document visits and clinical notes in our EHR (Athena) and other platforms or trackers. 

- Connect with ER and hospital providers at the time of presentation and during the admission and discharge process.

- Provide on-call support for some escalated cases (volume is light).

- Serve as a clinical mentor for the Care Team, i.e., NPs, PAs, Gather Guide Partners, and Medical Technician Partners.

- Ensure compliance with clinical best practices and quality standards.

Administrative Leadership:

- Onboard, develop, and performance-manage center PCPs and other clinical staff.

- Lead and execute center’s strategy to achieve HEDIS, CAHAPS, HOS score targets.

- Lead and execute center’s ER and Hospital Admission diversion strategies.

- Participate in community outreach efforts in partnership with our Growth department initiatives.

- Oversee the day-to-day clinical operation including staff management, patient flow, labs, etc.

- Lead daily huddles in the morning and end of the day to support clinical staff on patient concerns and next steps.

- Partner with our administrative team to establish and maintain the vision of quality care that aligns with Gather Health’s mission.

- Participate in budget planning/management for the clinic.

- Maintain EHR (Athena) and other technology platforms to optimize patient care and clinic operations.

- Collaborate with senior leadership to plan and execute the opening of new clinics in the future.

- Take a lead role in the selection, training, and supervision of clinical staff at multiple clinic locations.

Job Requirements:

- MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialties.

- Current and active licensure in state of residence with ability to obtain Massachusetts license (if relocating).

- Board Certification in Internal Medicine, Family Medicine, or Geriatric Medicine

- A minimum of 5 years’ clinical experience in geriatric, adult or family practice setting (2 years of clinical leadership experience preferred).

- Ability to obtain Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross within the first 90 days of employment.

- Experience with basic office tools such as email, Outlook calendar, etc.

- Strong verbal, written, and reading comprehension skills in English

- Ability to work for any employer in the United States

Desired Characteristics:

- Comfortable working in a fast-paced environment

- Bilingual skills in Haitian Creole, Spanish, Mandarin, Cantonese, or Vietnamese preferred

-Excited about working for a startup setting

- Creative and resilient about problem-solving

Why you should join Gather Health:

- We are a mission-based organization that is passionate about changing the way seniors experience primary care.

- Our business model is unique and on the cutting-edge of the primary care industry.

- Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues.

- We are intentionally building a strong company culture and providing a compassionate and joyful work environment.

- The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space.

We offer competitive pay and benefits for our Full-Time colleagues, including:

- Market-based base salaries including performance incentives

- Paid Time Off

- 11 Paid Holidays

- Medical insurance coverage (health, dental, vision) with no waiting period for enrollment

- Short and Long-Term disability insurance at no cost to you

- Basic life insurance coverage at no cost to you

- 100% company match on your 401K contribution up to 4% of annual income

- Employee Assistance Program at no cost to you

- Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)

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Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.