DESCRIPTION: Provides day-to-day coordination of outpatient services and is accountable to clinic administration. The individual will support patient safety, quality improvement, patient satisfaction, scheduling and supply management.

SUPERVISION: Directly supervised by the Chief of Clinical Services.

TYPICAL PHYSICAL DEMANDS: Requires standing, walking, stooping, bending, and kneeling. Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Requires the use of office equipment, i.e., copiers, computers, etc., and medical equipment, i.e., accuchecks, EKG, Holters, etc.

FUNCTIONS AND RESPONSIBILITIES:

• Administers medications, immunizations, and treatment and observes individuals for unusual symptoms and reactions.
• Conducts physical assessments of individual health needs and implements appropriate action.
• Implements and monitors case management service plans.
• Instructs and assists individuals in meeting their health care needs.
• Prepares, maintains, and reviews individual records and individual assessments. May participate in quality assurance reviews.
• Complies with all State/Federal/Local standards; Facility Policy, ICF Standards, and Texas Nurse Practice Act.
• Provides care in collaboration with other nursing staff members
• Demonstrates knowledge of and participates in Improving Organizational Performance activities.
• Acquires and maintains knowledge in nursing practice and assumes responsibility for the professional development of self, other nursing staff and students.
• Contributes to and supports the effective management of the department/clinic.
• Incorporates standards of practice, clinical practice protocols, etc. into practice in order to maximize clinical effectiveness.
• Demonstrates sensitivity to the values of self and others.
• Integrates personal values with the Center's Mission
• Involves patient/family in plan of care incorporating their cultural, spiritual and other belief systems.
• Identifies recurring clinical practice issues and contributes to the development of specific plans with the Chief of Clinical Services to relay at Clinical Leadership and/or the Compliance, Performance Improvement and Risk Management (CPIRM) meetings.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Graduate of an accredited RN program.
• Active license as a Registered Nurse by the Texas State Board of Registered Nurse Examiners.
• Minimum of two (2) years of nursing experience is preferred.
• BLS Certificate is required.
• Bilingual in English and Spanish is preferred.
• Must be able to travel between clinic locations in Webb County, Zapata County and Jim Hogg County.

SKILLS AND ABILITIES:

• Demonstrates positive professional attitude toward job.
• Compassionate, respectful and accountable.
• Knowledge regarding quality improvement and standards of care within practice area.
• Ability to interpret, understand and carry out orders.
• Ability to work flexible hours.
• Maintain patient confidentiality.
• Ability to communicate effectively with patient population in both verbal and written communication.