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1 Call Center Representative Job in Catonsville, MD

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GASTRO HEALTH
Catonsville, MD | Full Time
$34k-43k (estimate)
4 Months Ago
Call Center Representative
GASTRO HEALTH Catonsville, MD
$34k-43k (estimate)
Full Time | Ambulatory Healthcare Services 4 Months Ago
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GASTRO HEALTH is Hiring a Call Center Representative Near Catonsville, MD

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information by researching, locating, and providing information.
  • Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
  • Maintains call center database by entering information.
    Keeps equipment operational by following established procedures, and reporting malfunctions.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Qualifications

  • Excellent verbal communication skills
  • Telephone skills
  • Friendly and pleasant manner
  • Data entry skills
  • Typing and word processing skills
  • Documentation skills
  • Active listening skills
  • Attention to detail
  • Problem solving skills

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$34k-43k (estimate)

POST DATE

12/02/2022

EXPIRATION DATE

03/25/2023

WEBSITE

gastrohealth.com

HEADQUARTERS

NORTH MIAMI BEACH, FL

SIZE

1,000 - 3,000

FOUNDED

2006

TYPE

Private

CEO

MARC CARP

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About Gastro Health

Gastro Health is a Florida-based healthcare organization that provides gastrointestinal care, nutrition therapy, preventive care and related services for individuals.

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The job skills required for Call Center Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

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Perfect for Call Center Representatives with two to five years of experience.

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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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