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Quality Assurance Trainer – Salem, OR
Translation:
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Garten has an excellent opportunity to join our compassionate and hardworking team as a [Job Title]. When you join the team at Garten, you become a part of a not-for-profit corporation that changes lives and positively impacts the community. We have a diverse employee base and operate social enterprises to provide job opportunities for people with disabilities. In 2020, we celebrated our 50th-anniversary and have operated continuously and safely throughout the pandemic.
General Position Summary:
Ensures all custodial sites meet customer expectations in compliance with contract specifications and standard operating procedures. Ensures excellent customer service and represents Garten Services in a positive and professional manner.
Provides supervision to and assesses skill level of Custodial employees and ensures buildings are cleaned to contract specifications. Ensures quality and safety standards are met.
Essential Functions/Major Responsibilities
Secondary Functions:
Job Scope:
Performs duties independently with minimal supervision, operates from established and well-known procedures. Decisions are made within general company policy constraints but may occasionally require independent decision making.
Responsible to provide input on long-range planning process and may be asked to provide input on strategic planning process.
Mistakes/errors in contract specifications, inspections of sites, and in recordkeeping could result in lost contracts, customer dissatisfaction, increased operating expenses and employee morale problems, all of which could have significant negative financial impact on the organization.
Supervisory Responsibilities:
This position is not supervisory in nature except to the extent that it provides training and daily direction to employees.
Interpersonal Contacts:
Has both internal and external contacts. Internal contacts are mostly with our own department and supervisor. The most frequent external contact is with customers. Interactions, both with internal and external contacts, normally require information exchange, problem solving, and some negotiation.
Both internal and external contacts are usually made at the employee's own initiative with 10% of the contacts being over the phone and 90% face to face. All contacts are with internal or external customers. Contacts frequently contain confidential/sensitive information requiring discretion at all times.
Specific Job Skills Required:
Education and/or Experience Required:
Job Conditions:
This position requires the incumbent to work in an environment where there is exposure to building temperature fluctuations, fumes, noise, poor ventilation, chemicals, odors, dirt, dust, poor lighting, outdoor weather and biohazards. Other working conditions include: extensive detail work; frequent interruptions; working alone; exposure to a computer monitor; disagreeable contacts (i.e. aggressive/agitated individuals). May be required to attend meetings outside of regular shift.
Perks Include:
Footer/EEO Statement:
Garten commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruitment team at recruitment@garten.org.
Other
Social & Legal Services
$60k-75k (estimate)
04/23/2024
05/07/2024
garten.org
SALEM, OR
200 - 500
1970
TIM ROCAK
$10M - $50M
Social & Legal Services
Garten Services, Inc. is a successful 501(c)(3) non-profit organization that provides customized vocational, day activity and retirement services for people with developmental disabilities and long-term mental illness. The mission of Garten Services is to support people with disabilities in their effort to contribute to the community through employment, career, and retirement opportunities. Our actions increase societys awareness of human potential. Garten Services fulfills our mission in part by providing innovative professional services to businesses throughout the Central Willamette Valley.... Dozens of area businesses rely on us to operate our businesses in ways that effectively support their professional business image, environment, employees and customers. Garten customer businesses also become partners with us in fulfilling our non-profit mission to give people with disabilities the opportunity to achieve greater levels of self-sufficiency and independence. This is accomplished through programs like our Summer Youth Employment Program. This unique program provides paid work experience for high school age youth in the Willamette Valley. We contract with community businesses to provide this opportunity, at no cost to the employer. Garten provides services to more than 500 people with disabilities and hundreds of local businesses and agencies throughout the Willamette Valley.
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The job skills required for Quality Assurance Trainer include Quality Assurance, Customer Service, Problem Solving, Initiative, Planning, Team Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Trainer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Trainer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Trainer positions, which can be used as a reference in future career path planning. As a Quality Assurance Trainer, it can be promoted into senior positions as a Quality Assurance Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Trainer. You can explore the career advancement for a Quality Assurance Trainer below and select your interested title to get hiring information.