BinMaster Level Sensors Division

Inside Sales

Do you leave no stone unturned when striving to meet the needs of your customer? Do you take pride in doing tasks right the first time? Are you picky about the details? If you can answer yes to these questions, we may just have the job for you!

ABOUT US:

• We love a challenge and work hard to meet the needs of our diverse customer base with our commitment to the production of high-quality US-based parts.
• We are growing fast. In fact, we recently added 40,000 square feet to our existing 75,000 square foot building.
• Safety is one of our top priorities. Garner Industries is a credentialed SHARP participant and was recently presented with the Star Safety Award by the Nebraska Safety Council.
• We were named Nebraska’s 2017 mid-sized manufacturer of the year by the Nebraska Chamber of Commerce & Industry.
• In 2019, we were named manufacturer of the year by the Lincoln Chamber of Commerce.
• We encourage you to live a healthy, vibrant life and were awarded the Governor's Excellence in Wellness Award in 2019.
• Giving back to the community is something we love to do. Whether it is giving to the United Way or our local Food Bank, part of our mission is helping those in need.

WHAT WE WILL ASK YOU TO DO:

• Process daily orders, issue job numbers and enter the job number into inventory.
• Document customer notes in ERP.
• Provide all departments with details pertinent to a customer’s order.
• Cross-train with other Inside Sales staff to allow for department efficiency.
• Investigate and resolve customers’ inquiries concerning merchandise, service, billing and shipping.
• Interact with Sales personnel regarding recommendations for merchandise exchanges, refunds to credit accounts.
• Answer inquires and obtain information for general public, customers and employees.
• Prepare quotes for Regional Sales Managers (RSM) when they are traveling.
• Follow up with RSM on quotes you have created.
• Enter and track customer & quote information in CRM.
• Send quotes to customers upon completion.

WHAT YOU SHOULD BRING TO THE TABLE:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability.
• BS degree preferred with emphasis in business administration or accounting, or equivalent work experience, three to five years customer service in a manufacturing environment.
• Bilingual Spanish/English preferred, not required
• Strong organizational, communication, personal computer, and ERP related software skills.
• Must be able to maintain good relationships and practice good phone etiquette with customers.
• Must have excellent verbal and written communications skills and maintain excellent rapport with customers.
• Must have ability to plan and prioritize work.
• Must have knowledge of all office machines and equipment including switchboard system

DEMANDS OF THIS POSITION:

• Must be able to lift and carry up to 20 lbs.
• This position will be based in our Lincoln, NE facility.
• The working hours of this position is from 8 am to 5 pm Central time.

WHAT WE BRING TO THE TABLE

• Competitive wage based on education and experience.
• Great emphasis on working safely.
• Strong focus on celebrating success.
• Employee focused environment.
• Full health care benefits including dental and vision.
• 401k with company profit sharing.

Garner Industries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Garner Industries utilizes EVerify.

F-720001