1 Auto Appt Setters / Customer Service Reps (Onsite) Job in Hempstead, NY

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Auto Appt Setters / Customer Service Reps (Onsite)

Garden City Mazda

Hempstead, NY | Full Time

$40k-49k (estimate)

5 Months Ago

Auto Appt Setters / Customer Service Reps (Onsite)

Garden City Mazda Hempstead, NY

$40k-49k (estimate)

Full Time 5 Months Ago

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Garden City Mazda is Hiring an Auto Appt Setters / Customer Service Reps (Onsite) Near Hempstead, NY

229 N Franklin St. Hempstead, NY 11550

AUTOMOTIVE SERVICE APPOINTMENT SCHEDULER
Business Development Representative

Pay Starting at $20 an hour PLUS Bonuses!
Paid Training, Great Benefits & Room for Advancement!

Previous Customer Service & Experience Handling High Call Volume in any Industry Preferred.

Garden City Mazda is HIRING NOW for friendly BDC Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!
Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply online today!

We offer:

Pay starting at $20 an hour Bonuses!
Continued, Paid Training
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Paid Vacation & Sick Time
Employee Discounts on Products & Services & Vehicle Purchase Plans
Full-time Position, 5-Day Work Week
Clearly Defined Career Path for Advancement

Responsibilities - BDC Service Representative:

Answer incoming calls and work with vehicle owners to book appointments for vehicle service
Schedule automotive service appointments
Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
Assist with other duties as needed / assigned

Requirements – BDC Service Representative:

This is an onsite position
Automotive dealership experience is a plus!
Great phone voice and experience handling high call volume
Must have the ability to multi-task
Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
Must be reliable
Professional appearance and a positive attitude
Valid driver's license and clean driving record
Please upload your resume. Completing the online assessment will grant you priority consideration!

Applicants must pass pre-employment screening

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.