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Gamma Technologies, LLC (GT) is looking for an IT Help Desk Specialist with a solid work ethic, excellent judgment, and a desire to build a long-term career with us.
Position Summary
The IT Help Desk Specialist is Gamma Technologies’ first line of technical support for its global end-users. The successful candidate possesses an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers. Included in this role is a range of administration duties related to providing effective and efficient technical support. Support coverage spans Gamma Technologies Westmont, Illinois headquarters as well as remote users at satellite and home offices throughout the United States, France, Germany, Greece, India, and Spain.
Job Responsibilities
Education, Experience, and Skills
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Additional:
Salary and Benefits
Other Requirements and Notes:
About Gamma Technologies, LLC
GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today’s products in the transportation, power generation, and industrial equipment industries.
At GT, we are committed to using technology to make a global impact by helping the industry deliver products for a cleaner, sustainable environment! We pride ourselves on our company culture which encourages collaboration between all levels of the company, from entry-level to upper management. Within a team, daily interactions and outside social events allow us to form bonds that result in higher productivity and job satisfaction.
Full Time
$52k-65k (estimate)
09/21/2023
07/05/2024
electronic-led-sign-display.com
Miami, FL
<25
The job skills required for IT Help Desk Specialist include Troubleshooting, Help Desk, Customer Service, Technical Support, Problem Solving, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Specialist positions, which can be used as a reference in future career path planning. As an IT Help Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Specialist. You can explore the career advancement for an IT Help Desk Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Specialist for your reference.
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Quotes from people on IT Help Desk Specialist job description and responsibilities
The IT help desk specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
05/04/2022: Bangor, ME
The IT help desk specialists help users on basic system and computer functions and troubleshooting.
05/01/2022: Kansas City, KS
To enhance customer experience, they help customers complete troubleshooting steps and frequently provide necessary technical assistance.
04/13/2022: Fayetteville, NC
Be able to help problem-solve and help a person learn to self-advocate, the meaning of self-determination, teach others to advocate for the services that they want and to use naturally occurring community supports.
03/17/2022: Jacksonville, FL
IT help desk specialists may also assist with documenting new products, services or processes that affect the Service Support Desk.
05/04/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk specialist.
03/21/2022: Augusta, GA
There are no specific requirements or qualifications to become an IT help desk specialists, and often their experience will cover a range of different skills.
04/29/2022: Kansas City, KS
Gain experience as a help desk technician or other customer support role.
03/05/2022: La Crosse, WI
Aspiring IT help desk specialists should start with getting a high school diploma and related certification.
04/12/2022: Santa Maria, CA
Use data and technology to develop new skills.
03/04/2022: Huntington, NY
Step 3: View the best colleges and universities for IT Help Desk Specialist.