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Description:
As an Empowered Leader, the Store Leader works independently to directly influence the performance of everyone who interacts with guests and supports the store environment. Using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques, the Store Leader ensures world-class guest service experiences for all of GameStop’s guests. The Store Leader-Hourly makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store. This position supervises a combination of associates including an Assistant Store Leader, Senior Game Advisors and Game Advisors, which may vary based upon store size, location, and expected sales volume.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Selling Passion
o Provide world-class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop products which meet the needs of the guest; recommend additional items as appropriate; and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide world-class guest service.
Solution Selling Focus
o Ensure the use of Solution Selling techniques to align guest needs with GameStop products, the recommendation of additional items as appropriate, and ensure every guest is thanked for shopping at GameStop.o Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business.
Team Support
o Recruit, hire, assess, develop, and retain people committed to outstanding guest service.
o Provide timely, appropriate and regular feedback to all store associates concerning performance, conduct performance coaching discussions as appropriate, and writing and presenting annual performance appraisals.
o Using the Empowered Leadership Model, lead store associates in meeting sales, profit and shrink goals.
o Ensure the sales floor is attended by a supervisor at all times, and the store always has a supervisory employee present.
o Train store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines.
Operational Agility
o Schedule store associates to achieve optimum guest service levels, and delegate store tasks to ensure proper completion in an environment that puts the guest first.o Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan.
o Protect company assets through effective inventory control and loss prevention practices.
o Ensure that all areas of the store are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.o Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.o Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Leader and Regional Loss Prevention Leader
RELATED COMPETENCIES
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Application Question(s):
Education:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$50k-76k (estimate)
03/20/2024
07/16/2024
gamestop.com
GRAPEVINE, TX
7,500 - 15,000
1996
Public
GEORGE E SHERMAN
$5B - $10B
Retail
Gamestop is a Texas-based online retailer that sells gaming consoles, headphones and smart home automation equipment.
The job skills required for Store Manager include Customer Service, Leadership, Coaching, Merchandising, Scheduling, Retail Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Manager. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Manager jobs
Ability to connect with the customer.
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Don’t fall for advertising gimmicks.
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Job adverts call for good English skills.
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Maintain the sales environment of the store.
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Maintaining records related to the staff’s salary and leaves.
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