Position Summary

The CSR is responsible for providing positive customer experiences at our stores by ensuring that all customer needs are met.

The CSR creates a welcoming environment and supports store operations by receiving and stocking shelves and establishes a relationship with the customers.

Duties and Responsibilities :

• Provides customer service to liquor store guests : Assists guests with finding items on sales floor
• Makes product recommendations and suggestions to aid customers with purchases
• Stocks the shelf with product stacks and rotates products
• Operates POS by Ringing up liquor purchases and answer questions and educate customers on products and services
• Contributes to overall cleanliness of the store by sanitizing and organizing work areas, shelving, and sales floor as needed.
• Helps with inventory counts when necessary
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Performs all other duties as assigned to maintain an effective and profitable store operation.

Position Qualifications :

• 21 years of age or older
• Six months customer service experience or retail industry experience
• Knowledge of basic retail sales procedures
• Texas Alcohol and Beverage Commission Certification Required
• Excellent communication, interpersonal skills.
• Must be able to move throughout all areas of the store including the outside perimeter.
• Must be reliable and punctual.
• High school diploma or general education degree (GED).
• Must be able to lift to 30 lbs. to waist level and bend down repeatedly

Certifications : Required - TABC Certification

Last updated : 2024-04-01