About G2 - Our People 

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). 

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits. 

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!

About The Role

The Employee Success Generalist is responsible for supporting the efforts of building talent density and organizational success. This role will partner with managers, employees, payroll and Employee Success COEs to build a collaborative and performance-driven culture. 

In This Role, You Will: 

Support employee and manager inquiries

• Respond to employee questions and inquiries related to leaves of absence, benefits, compensation and policy including inquiries through the ES inbox and in person
• Support managers with performance management activities, including CAT, PIPs and terminations. Escalate challenging situations to the ESBP for support. 
• Partner with ESBP & PASTA when organizational changes occur, including documentation, file storage and communication to managers and employees. 
• Help new joiners onboard and serve as a point of contact for all Employee Success-related concerns
• Coordinate leaves of absence and its communications and pay with employee, manager, payroll and PASTA
• Effectively engage the Employee Success CoEs to manage and provide guidance to leaders on people and culture initiatives
• Lead QER/VOE quarterly reporting with data collection, slide creation and action planning. 

Manage and update G2 and employee information and records

• Maintain employee files for employees and their documents Complete offboarding processes for terminations, including drafting separation agreements or any other necessary documentation as needed. Complete exit interviews for IC to Director level roles. Coordinate exit interviews with BPs for VP exits.
• Interface with our benefits broker and providers to manage enrollments and employee-specific situations. 
• Support annual renewals with broker and communication to teams.
• Assist in planning, developing, and redesigning company benefits programs and analyzing benefit costs
• Conducts grow interviews for managers and ICs, shares insight with ESBP, manager and COEs

Support Employee Success globally and ensure compliance with local/country guidelines

• Ensure compliance for all workforce requirements
• Proactively improve, implement and automate People processes to achieve scale in our rapidly-growing organization and an efficient self-service experience for employees
• Create communications (including wiki pages) for process and policy changes
• Serve as a participant and collaborator with projects, initiatives and programs with the Global Employee Success Team including but not limited to annual handbook review, salary review/analysis, performance reviews, QERs (quarterly employee reviews), policies etc.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

• 2-4 years of HR expertise with increasing responsibility; knowledge and experience in performance management, payroll management, benefits admin is essential. 
• Ability to interface at all levels of the organization and build collaborative relationships
• Naturally curious and data-driven problem solver, well-organized, and a strong communicator
• Entrepreneurial spirit with a passion to question status quo and drive continuous improvement and create effective solutions
• Proven ability to handle confidential information

What Can Help Your Application Stand Out:

• Knowledge of HR laws, regulations and best practices
• Ability to work in a fast-paced and changing environment (involving diverse cultures and different geographies) with high volume workload and strong deliverables

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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