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Fusion Transport
Charleston, SC | Full Time
$49k-68k (estimate)
3 Months Ago
MUSC
Charleston, SC | Full Time
$101k-127k (estimate)
1 Month Ago
Operations Support
Fusion Transport Charleston, SC
$49k-68k (estimate)
Full Time 3 Months Ago
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Fusion Transport is Hiring an Operations Support Near Charleston, SC

About Fusion Transport
Delivering Next-Generation Logistics Solutions

This is an ENTRY LEVEL position where you can find your PASSION and GROW your CAREER!!!

Fusion Transport offer more than 40 years of industry leading experience providing customized supply chain solutions
. We are a rapidly growing >$300M companywith nationwide presence. We are an integrated third-party logistics company, with a brokerage division, an in-house long-haul fleet, several warehouses around the country, and a retail consolidation business.We currently operate under three levels of services which include Assets, Brokerage, and Warehousing.

O
ur freight brokerage business is growing rapidly (operating under the well-established Am Trans brand) and looking for experienced brokers to join our team. Our integrated 3PL business allows brokers to leverage other parts of the business as selling points in ways that traditional brokers can't, making it easier to build relationships and sell to clients.

F
rom first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion’s evolution!

We Care About You

At Fusion we value the hard work our employees provide day in and day out. We understand the grind and grit it takes to become successful in this industry. Our promise to our employees is that we will make sure you earn what you deserve for the clients you value most.
Don’t wait, apply now and join a company that values your hard work!

Job Overview:
As an Operations Support Representative, you will maintain operational efficiencies for a book of business through functions that include, but are not limited to, load building, scheduling, issue escalation, and capacity securement. Work with Carrier Managers to secure best viable options; calling carriers to get additional options when necessary
Act as a key link between the targeted accounts and our sales organization, leveraging multiple outreach mediums (call, email, social) to provide the best service possible. Aid in achieving and exceeding account-level goals by providing support which encourages account growth and success.

How You Will Make an Impact:
  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Act as the front-line resource to provide customer service on the assigned account(s)
  • Support the Broker(s) and Account Manager(s) by managing operational tasks.
  • Responsible Owner of all account operations including, but not limited to, load acceptance, appointment setting, coverage coordination, etc.
  • Manage and stay organized through a large volume of daily email and phone requests from brokers and customers.

You’re
a Great Fit if You:
  • Can persuade, motivate, influence and negotiate with others
  • Thrive under deadlines, drive results, multi-task and work with a sense of urgency
  • Remain positive and flexible in an ever-changing environment with shifting priorities
  • Are detail oriented with strong prioritization and multi-tasking skills
  • In-depth knowledge of the transportation industry, including both the carrier and brokerage departments.
  • Ability to leverage outbound lead campaigns effectively to qualify potential sales prospects.
  • Empathetic to customer needs with the ability to translate those needs into solutions that deliver value.
  • 2 years of Industry experience (but not required)

What we Offer:
  • Medical, Dental and Vision Insurance
  • Paid holidays
  • Paid time off (PTO)
  • 401(k)
  • Career growth and development opportunities
  • Collaborative & committed team environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Job Summary

JOB TYPE

Full Time

SALARY

$49k-68k (estimate)

POST DATE

02/25/2024

EXPIRATION DATE

05/09/2024

Show more

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The following is the career advancement route for Operations Support positions, which can be used as a reference in future career path planning. As an Operations Support, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Support. You can explore the career advancement for an Operations Support below and select your interested title to get hiring information.

MUSC
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If you are interested in becoming an Operations Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Support job description and responsibilities

Operational support staff ensures that the business runs smoothly, effectively, and professionally.

04/12/2022: San Jose, CA

Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.

03/22/2022: Rochester, MN

Monitor system operations and troubleshoot problems.

01/20/2022: Vincennes, IN

support operations team provide the environment, tools, technologies, processes, and policies to help the customer support team do their best work without distraction and frustration.

03/22/2022: Asheville, NC

Support operations team works to assists in overseeing the administration activities for the organization.

04/18/2022: Salt Lake City, UT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Support jobs

Operations support associates come from a variety of backgrounds and education levels.

02/02/2022: Madison, WI

Know more about the Business operation support.

03/24/2022: Pocatello, ID

Develop administration skills.

03/21/2022: Little Rock, AR

Secure documents and files.

04/09/2022: Pocatello, ID

Set effective monitoring thresholds.

01/27/2022: Lexington, KY

Step 3: View the best colleges and universities for Operations Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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