About Our Company
"FSM" (Facility Solutions & Management, LLC) is a growing 35-person firm with a 13-year operating history. FSM is a technology-driven firm that makes facilities work better for our clients' unique operations while minimizing their operating costs. Our primary service divisions include: Energy Services, Controls/Automation, HVAC/Plumbing, Electrical, and Engineering Design. Based in Tallahassee, FL (with satellite locations in Pensacola and Atlanta), our projects are typically based in 15-20 States per year with over 60% of our business being outside of Florida. We believe that our long-term gross profitability is achieved through happy clients...which are achieved through a happy team....which is achieved by ensuring we hire the "right" people for the right roles within our team. This personal fit is dependent on their character, competency, and cultural compatibility. We appreciate your honest and thoughtful consideration of this opportunity and possible fit.

Job Summary
We are seeking an experienced Chief Operating Officer (COO) who understands all facets of business operations management. Industry-specific knowledge should not be necessary. As the COO, you will be empowered to manage the overall operations and ensure the efficient and effective functioning of our company. You will be responsible for a wide range of activities in all phases of administration, personnel, finances, facilities, and business systems. You will work closely with the executive team to drive business growth and optimize operational processes. Our COO will create and/or improve all administrative functions in our firm. We are building a firm where technology run the business, and people run the technology.

You must have experience managing a team and a multi-million dollar budget. This is not a position for an “Office Manager” or an “Administrative Assistant". We have put considerable energy into building our “A-team” and this new position is a key hire; it is crucial that we get this right! Our process might take a little longer…but it’s worth it. If you take the time to read this ad and follow the instructions to apply, we will be excited for the chance to learn more about you and our hopeful mutual fit.

Responsibilities

• Oversee day-to-day operations and ensure smooth functioning of all divisions.
• Proactively identify and implement effective policies, procedures, and processes to improve operational efficiency
• Lead and manage efforts to drive collaboration and achieve business targets
• Measure and Manage key performance indicators (KPIs) to assess company performance and identify areas for improvement
• Drive change management initiatives to support organizational growth and development
• Develop annual budgets and forecasts
• Collaborate with the executive team Identify opportunities for business development and expansion into new markets or product lines
• Foster a culture of continuous improvement, innovation, and excellence

Experience
You will be required to demonstrate evidence of prior success with:

• Business process refinement and systems management to ensure profitable operation of the Firm
• Systems management to ensure matters are handled appropriately so that client needs are met, legal and ethical requirements are met, and clients receive excellent service
• Employee leadership, performance management, supervision (and termination)
• Understand and use common financial reports to make decisions (budget variance, PL, cashflow forecast)
• Management of bookkeeper, accountant, technology systems, and other vendors
• Excellent analytical skills with the ability to interpret complex data and make informed decisions
• Exceptional communication/interpersonal skills to effectively collaborate with stakeholders at all levels
• Demonstrated ability to lead and inspire teams towards achieving common goals
• Experience in driving organizational change initiatives and managing through ambiguity

Personal Attributes/Characteristics
The right person for this role must meet the following:

• Revere and demonstrate honesty, collaboration, and accountability
• A "Gets stuff done" reputation
• Possess a high attention to detail and efficiency
• Provide solutions, not just uncover problems (a constructive mindset...NO complaints)
• Have a sense of humor
• Have keen conflict resolution skills (not conflict avoidance skills)
• Be metrics-driven and KPI-focused
• Desire empowerment and accountability
• Be merit-based minded

Working with us can prove to be the best job you ever had or the most frustrating ... depending on your realistic compatibility with our expectations of character, competence, and culture.

Please Note: We do not accept applications made directly through Indeed or our firm website. If you are interested in applying for this position, please see the instructions at the end of this posting.

To Apply, We Need You To Follow the Following Process.
This will be a multi-step interview process so we can get to know each other and make sure we are a good fit for one another; this is the first step: Send an email to resumes@FacilitySolutionsManagement.com and attach a PDF of your resume and a cover letter. The letter should tell us (a) why you think you may be great for this job, (b) what concerns you may have about this job, and (c) anything else you feel relevant. The subject line of the email should say: "COO."

Life is short. We are driven to maximize our gross profitability by creating happy clients and a happy team. The right people (character/culture/competency) must be in the right seats.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Tallahassee, FL 32303: Relocate before starting work (Required)

Work Location: In person