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Position: Visitor Services Representative
Reports to: Lead Visitor Services Representative
Direct Reports: 0
Division: Learning & Engagement
FLSA Status: Part-Time, Hourly, Non-Exempt
Compensation: $22.66/hour
Work Hours: 6 - 14 hours per week: Wednesday and Thursdays (Approximately 10:30am – 5:00 pm, with occasional evening and weekend shifts)
Position Summary
The Frye Art Museum seeks a positive, dynamic, and adaptable team player to join our Learning & Engagement team as a part-time Visitor Services Representative (VSR). In this role, the VSR will play a pivotal role in creating an exceptional customer experience for museum visitors, including first time guests, members and donors, and program participants. The VSR will actively contribute to fostering a welcoming environment and ensuring a positive museum experience for diverse audiences, promote a broad range of museum programs, and serve as a frontline representative for the museum.
The Learning & Engagement team is dedicated to active, reciprocal engagement with artists, students, teachers, and community members. Our myriad programs include Creative Aging, Field Trip to the Frye, and interdisciplinary public concerts and talks that promote accessibility, intergenerational exchange, and lifelong learning. We prioritize creative partnerships that advance social, racial, and environmental justice, particularly with systemically marginalized communities. In 2024, we integrated Visitor Services to enhance the holistic visitor experience at the Frye.
About Frye Art Museum
Founded in 1952, the Frye is Seattle’s only free art museum, bringing together art and new ideas within a stunning Olson Sundberg Kundig-designed building in historic First Hill. A foundation collection of turn-of-the-century oil paintings is bolstered by a wide range of modern and contemporary art holdings, reflecting our region’s evolving identity and a commitment to exploring the art of our time. Learn more at fryemuseum.org.
Essential Duties and Responsibilities
Desired Qualifications, Knowledge, and Skills
Required Education/Experience
Benefits
How to Apply
Candidates should submit a resume that outlines past experience and a cover letter by March 28, 2024. In the cover letter, please address the following questions:
The position is open until filled. No emails or phone calls please. Due to the high volume of applications received, we can only contact candidates whose skills and backgrounds best fit the needs of the open positions. We will contact you by email or phone if we wish to arrange a phone screen.
COVID-19 Considerations
Note that all employees are asked to adhere to museum guidance and policy for COVID-19, which may change over time.
Work Conditions
Work areas are inside, in a climate-controlled environment with light background noise. Work is occasionally performed at other indoor and outdoor event sites. Shift times may vary to meet the museum's requirement to staff the facilities at all hours. Work may require weekend hours and extended periods of attendance at museum events.
Physical Activities Required to Perform Essential Functions
EEOC Statement
We recognize that a successful candidate will meet many of the requirements in this job description but may only meet some of the qualifications. We encourage applicants to apply if much of this job description describes them.
As part of our commitment to a diverse, equitable, and inclusive workplace, we invest in building teams with various backgrounds, identities, and experiences. The Frye is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, sex, religion, age, marital or veteran status, national origin, disability, sexual orientation, or any other basis prohibited by local, state, or federal law.
Part Time
Arts & Culture
$41k-59k (estimate)
03/24/2024
04/28/2024
fryemuseum.org
SEATTLE, WA
50 - 100
Private
MIDGE BOWMAN
$10M - $50M
Arts & Culture
The job skills required for Visitor Services Representative include Customer Service, Problem Solving, Written Communication, Flexibility, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Visitor Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Visitor Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Visitor Services Representative positions, which can be used as a reference in future career path planning. As a Visitor Services Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Visitor Services Representative. You can explore the career advancement for a Visitor Services Representative below and select your interested title to get hiring information.