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Patient Services Representative (PSR I)
$55k-70k (estimate)
Full Time 1 Month Ago
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Radia Medical Imaging is Hiring a Patient Services Representative (PSR I) Near Seattle, WA

Seattle Radiology is looking for a full-time PSR I (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday – Friday, located in downtown Seattle, Washington. Seattle Radiology is a part of Radia, Inc. 

Come join a great team dedicated to quality imaging and excellent patient care.

Compensation: 

The salary range is $19.73/hour to $29.01/hour. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status. The compensation listed is based on full-time employment status, full-time is 40 hours per week.

Benefits:

  • 2 Medical plans to choose from, dental, vision, life, and LTD
  • HSA and FSA available
  • A 401(k)-employer match, with a profit-sharing component
  • Up to 21 paid days off per year
  • 8 paid holidays annually
  • Life and disability insurance
  • Free onsite parking
  • Learning opportunities through professional development programs
  • Educational Assistance 
  • Discretionary Service bonus
  • Performance based annual increase

Position Shift: Monday - Friday 9:30am - 6pm

Position Summary:

  • Performs a variety of clerical functions that support the overall Imaging Center
  • Provides a warm, welcoming environment to all patients
  • Ability to professionally handle a high volume of patient check-in
  • Ensures the accuracy of patient demographic and insurance information
  • Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
  • Accurately enter incoming orders in a timely manner
  • Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
  • Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance

Qualifications and Requirements

  • High School diploma or equivalent
  • Minimum of 1 year in a customer service-oriented environment required
  • Minimum of 1-year medical office experience preferred
  • Minimum 3-year scheduling experience preferred
  • Knowledge of medical insurance preferred
  • Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
  • Demonstrates a professional demeanor in appearance and behavior in all work-related interactions

COVID Requirements

To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.

About Radia
Seattle Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

#INDSEARAD

Job Summary

JOB TYPE

Full Time

SALARY

$55k-70k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/10/2024

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The following is the career advancement route for Patient Services Representative (PSR I) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (PSR I), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (PSR I). You can explore the career advancement for a Patient Services Representative (PSR I) below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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