STORE MANAGER

Love custard, frozen yogurt & making great desserts?
We are hiring a store manager at Frosty Peaks!

About Frosty Peaks Frozen Treats

Inspired by the great frosty mountain peaks of the world, we serve frozen yogurt, custard, and sweet treats of peak quality. While our treats are cold, our service is warm and friendly because our mission is to make people happy while making a positive impact in the community we serve.

Basics of the Position

Manager will oversee daily operations of the store and team, ensure customers are satisfied and that the store operates in a safe and efficient manner. The manager will: ensure customers are greeted and properly taken care of, take and make ice cream orders, prep and stock the fruits, candies, and various toppings on the topping bar, make waffle cones, dip strawberries, make yogurt and custard ice cream, work the register, and keep the store clean. The manager will be an expert on all our frozen yogurts, custards, Frosty Dreams and Perfect Peaks to best serve our guests! The manager will also write schedules for the crew members and shift leaders, place and receive orders, take inventory, ensure products are prepped and ready for daily service, ensure the store is clean and maintained to company standards, manage invoices and cash/deposits, and fulfill general daily operational needs of the shop, etc.

Qualifications

• At least 21 years of age

• Fluent in English

• Able to bend, stoop, and lift plates, utensils, racks, food products, and supplies on high and low shelves and work surfaces

• Reading, memorization, writing and verbal communication skills required

• Capable of using telephone, cash register and order tablets, basic appliances, and other food preparation equipment

• Mobility (standing, stooping, bending, reaching, etc.) required during the entire shift

Essential Job Functions

• Regular attendance and compliance with employee handbook and training manuals

• Interact with co-workers in a friendly, enthusiastic and professional manner (i.e., a warm smile and sincere greeting)

• Greet guests, prepare orders with accuracy and efficiency in order to satisfy guests

• Answer phones for orders, accurately take orders, ring-up orders

• Understand and executes orders using proper procedures and adheres to specifications

• Perform basic food preparation

• Perform basic dish washing, cleaning, and sanitization practices

• Place and pick up cases or bags of food, pots & pans, dishes, prepped food, cases of relevant delivery items, other misc. items on high and low shelves

• Maintain and deliver all “backups” at proper temperature to appropriate area

• Operate all restaurant and kitchen equipment in a safe and efficient manner

• Practice proper food safety and food handling measures at all times

• Maintain safe & sanitary prep and work areas

• Clean and organize restaurant as directed by Management as per daily, weekly, and extra cleaning schedules and in accordance with local and state laws

• Label, date and rotate all prepped items in accordance with Shelf Life specifications

• Organize and put away daily deliveries in proper storage areas

• Assist with Host and Food Runner duties as needed

Job Benefits

• Competitive Pay

• Flexible Hours

• Employee Discounts

Equipment Used

• Dish Machine, Triple Sink & Chemicals Associated

• iPads or Tablets

• Telephone and/or Computer

• Custard and Frozen Yogurt Machines

• Knives/Knife Sharpener

• Blender/Mixer

• Hot & Cold Food Holding Units such as Cooler & Freezer

• Undercounter / In-Counter Cooler & Freezer

• *Equipment used may vary as processes and recipes evolve

This is a non-exempt position that reports directly to the manager or supervisor on duty.

Physical Demands and Work Environment

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot and/or physically demanding.

At-Will Statement & Job Description Disclaimer

This position is at-will. Employees have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, the Company has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with the Company. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.

It's our policy to provide equal employment opportunity for all applicants and team members of the Company. The Company makes reasonable accommodations for handicapped and disabled team members and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Food management: 1 year (Required)

License/Certification:

• Food Handler Certification (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person