What Will You Be Doing?

A Technical Business Analyst works proactively with business units, technology partners, and development teams to create and maintain technical solutions for commercial, operational control, and back office functions. The person may also need to provide project management for solutions with limited scope. Reports project status to officers, directors, and managers. The person will analyze business processes using analytical skills to help develop best practices as well as designing future improvements to system(s), motivated self-starter, with detailed project documentation and communication skills, and proficiency in Microsoft productivity tools. Possess strong technical skills to be able to coordinate with Infrastructure on system administration. Has proven the ability to train and assist Support Services and users on solution as well as existing and new technologies. Ability to manage multiple technical projects that ensure on-time delivery and keeps within budget.

Essential Functions

• Acts as a subject matter expert (SME) by learning the business user functions, organization and role in the enterprise as well as industry best practices.
• Analyze, identify, and document through either Change Requests or New Project forms specifications for solution development and/or software enhancement.
• Assist with documentation for testing, implementation and support for business solution, application and/or software enhancement.
• Coordinate with Configuration Management the corresponding system software changes.
• Performs necessary investigation, analysis, and evaluation to determine project feasibility.
• Utilizes analytics such as Six Sigma to assist organization in achieving goals of reducing costs, improving efficiencies, and increasing revenues.
• Work with the assigned department on business integrations.
• Process new software releases and/or patches and documentation for Configuration Management, Infrastructure and Support Services.
• Perform regular application, systems, and data administration tasks, monitor results, and resolve discrepancies in applications program.
• Train and/or assist training staff as needed.
• Other duties dependent on department needs.

Other Functions

• This position will report into the Program Management Office (PMO) and from time to time there may be a need to fill the role of a Project Manager along with Business Analyst.
• Project Manager support can include creation/maintenance of integrated project plans, track, and report status, identify resource constraints, adhere to best practices of project management within IT, coordinate external vendor and organizational interfaces

Qualifications

• Required bachelors’ degree in math, information systems, business administration or a related major, or equivalent technical business analyst experience
• Minimum 5 years of related experience in addition to a college degree will be a plus

Knowledge, Skills and Abilities

• Motivated self-starter; requires good learning and communication skills
• Knowledge and interest in working in Revenue Management and e-Commerce fields
• Knowledge and experience (at least 5 years) of enterprise application and database interfacing including transactional database applications
• Requires good project documentation skills
• Requires focus on timelines and deliverables; willing to occasionally work over 40 hours a week or on weekends and evenings
• Ability to learn new technologies and share that knowledge with other team members
• Ability to support IT objectives within the business environment
• Ability to analyze business processes and provide guidance in selecting technological solution
• Ability to work in a team environment to achieve a collective goal

Equipment Operated

• Standard IT equipment will be required to support role. This includes laptop, copier, fax machine, printer, mouse, headset, dual monitors.

Work Environment

• Typical office environment, adequately heated and cooler.

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

Generally, not required.

Salary Range

$72,000 - $93,525

Please note: this posting has a closing date of 4/12/2024, midnight MT.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace.All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.