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Residential Manager

Broomfield, CO | Full Time
2 Days Ago

Job Description

Enhancing Communities by Creating Opportunities for Adults with Developmental Disabilities Through an Innovative and Person Centered Approach


Position:  Residential Program Manager


Reports to:  Residential Director


Hours: Business hours Monday – Friday with additional evening, weekend and holiday on-call expectations based off agency on-call rotation schedule.


Classification: Full Time/ Exempt


Pay: $40,000 - $50,000


Benefits:  Health, vision, and dental insurance, life and accident insurance, PTO, six paid sick days, eight paid holidays, 401(k) match, paid training, and an Employee Assistance Program.


General Description

The Residential Manager manages the day-to-day operations of part of FRIENDS’ Residential Program including residential provider management, support adults enrolled, program coordination, and other administrative duties as defined below. The Residential Manager reports to the Residential Director and works cooperatively with other key administrative staff.


Position Duties and Responsibilities

  • Oversee the coordination and management of day-to-day residential program needs for an assigned caseload individuals and supervision of Host Home and Family Caregiver services. 
  • Recruit, train and monitor Host Home Providers and insure contract compliance.
  • Hire, train and monitor Family Caregivers to ensure they are following all agency guidelines.
  • Programmatic coordination and monitoring in accordance with individual’s service plan.
  • Oversees all aspects of ensuring person centered supports for all adults enrolled in that program and that they experience a high quality of life based on their abilities and wants.
  • Create detailed individualized plans, tracking, and monitoring of the person’s progress.
  • Ensure agency and state licensing standards are adhered to in all Residential settings.
  • Work regularly scheduled on-call shifts as part of agency staff rotation.






  • Additional duties as assigned by the Residential Director and/or Executive Director of Operations.
  • Meets weekly or as necessary with Residential Director and Executive Director of Operations.
  • Communicates with families, care providers, Case Managers, therapists and other professionals on participant matters.



  • Oversee training and regular monitoring of all providers, including both onboarding and ongoing training and development.
  • Meet with residential providers on a monthly basis to provide support, training, and oversight in addition to home monitoring and quality assurance.
  • Support residential staff in implementing strategies for engaging participants and achieving highest level of independence as related to IP goals.


Administrative Duties

  • Maintain individuals and provider file tracking to ensure all documentation, plans, financials, and appointments are upheld in a timely manner.
  • Review individuals’ information and ensure current information in files and Therap is accurate.

Other Duties/Responsibilities 

  • Know, understand and implement agency policies and procedures, including but not limited to, protocols, safety guidelines, emergency procedures, communication processes, work schedules, vacation schedules, and professional standards.
  • Promote the Mission/Vision of FRIENDS, and contribute to on-going development of FRIENDS of Broomfield, Inc. and activities through suggestions to improve existing operational procedures.
  • Act as an advocate for the individuals with intellectual and developmental disabilities within the community, fostering and supporting a two-way relationship of respect and dignity between members and other community members.
  • Provide direct-care services, as needed.


Job Qualifications

  • Ability to perform basic computer operations – Microsoft Office Suite, Publisher, Excel worksheets, Internet, email, and Therap.
  • Pass a criminal background check.
  • Possess a valid Colorado driver’s license and ability to meet reporting agency’s driving requirements.
  • Good written and spoken communication skills.
  • Ability to maintain detailed documentation, records, and reports.
  • Willingness and ability to work as a team player.





  • Ability to work in a flexible and constantly changing work environment, and to deal effectively with shifting roles, responsibilities, and expectations.
  • Ability and willingness to safely lift 50-75 lbs.
  • Willingness and ability to respond to emergency situations as they arise.

Education or Formal Training/Experience

  • Bachelor’s Degree in a related field or 5 years experience working with individuals with intellectual and developmental disabilities.
  • Social work or human services experience a plus.
  • First Aid/CPR Certified.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Company Overview

  • Website
  • Headquarters BROOMFIELD, CO
  • Size 100 - 200
  • Founded 1998
  • Type Private
  • Revenue $10M - $50M
  • Industry Edu., Gov't. & Nonprofit
  • About friends of broomfield
  • FRIENDS is a growing and dynamic nonprofit agency supporting teens and adults with intellectual and developmental disabilities through Day, Social, and Independent Living services that support over 70 individuals in all programs combined. FRIENDS unique approach to providing support to individuals with a developmental disability is influenced by a simple vision, which is based on person-centered values that respects the dignity of each person and recognizes the unique talents and contributions of every human being. Through its FRIENDS Unlimited Day Program, Independent Living Programs, and Soc ... ial Programs, FRIENDS strives to create opportunities for individuals with a developmental disability to maximize their talents, gain independence, and become valued friends, family members, neighbors, co-workers, church members, and citizens. More

Skills for Residential Manager

The job skills required for Residential Manager include direct care, CPR, Coordination, First aid, Microsoft Office, Independence etc. Having related job skills and expertise will give you an advantage when applying to be a Residential Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Residential Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Residential Manager

The following is the career advancement route for Residential Manager positions, which can be used as a reference in future career path planning. As a Residential Manager, it can be promoted into senior positions as a Commercial Property Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Residential Manager. You can explore the career advancement for a Residential Manager below and select your interested title to get hiring information.

How to Become a Residential Manager

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