About Us

Summary

Essential Duties & Responsibilities

• Professionally interacts with customers, sales, operations staff, and vendors to provide the best customer service experience by phone, fax, email or in person.
• This position may require extensive traveling to events and will be responsible for entire event from beginning to final billing of event.
• Utilizes the current Exhibit Transportation shipment management system for all shipments and ensures that all necessary shipment documentation and details are properly prepared and distributed to team members, to include Exhibit Transportation staff, account executives, account managers and project managers to ensure seamless services.
• Utilizes Carrier Software as well as effectively communicates with selective partner carriers to ensure transportation requirements are met.
• Contacts exhibitors/clients regarding challenges with shipments, resolving complaints concerning billing or service rendered and managing appropriately.
• Works with team on planning, execution and post event processing and reporting as needed.
• Assists in administrative responsibilities such as but not limited to data entry, shipment tracking, show research.
• Performs other duties as assigned.

Education & Experience

• High School Diploma or GED
• Bachelor’s Degree preferred
• Prior shipping & logistics background/experience preferred

Certificates, Licenses, Registrations

Diversity Commitment