About Us

Summary

Essential Duties & Responsibilities

• Individual Volume - $2 million or more
• Team Volume - $4 million or more
• Strategic customers and complex accounts

• Direct team in the successful and profitable production of revenue opportunities.
• Comply with strategies set by VP or SVP with the assistance of Director Client Solutions.
• Play key role on major accounts.
• Collaborate with Delivery leadership.
• Participate in meetings for team that allow for collaboration on goals to include, but not limited to E3 calls, production meetings, team meetings and delivery meetings as necessary.

• Develop E3, order lead time, event profitability and budget goals with assistance of Director Client Solutions.
• Identify execution and profit challenges on accounts and develop actionable plans for improvement.

• Ensure accurate budgets on all accounts in group.
• Manage within team operational budget.

• Recruit, develop and retain team members.
• Execute on training programs as determined by team leader to include mentoring new employees.
• Assist with personnel succession planning.

• Ensure systems data integrity (ex Salesforce, Event Calendar, TSS, etc)
• Report areas of concern on show execution areas (order lead, E3, event profitability & budgets) to Director Client Solutions.

• Support team on major proposals, and presentations in tandem with Business Development.
• Participate in industry organizations on committees (national and local basis) with assigned direct reports.
• Conduct random invoice audits to verify accurate account billing.
• Perform other duties as assigned.

Education & Experience

• Bachelor’s Degree (B.A.) from a four-year college or university preferred, High School Diploma or Equivalent with relevant work experience required.
• One (1) or more years of leadership experience in a sales related role is preferred.
• Four (4) or more years of related account management experience.
• Has proven the ability to manage their own book of accounts or the ability to lead teams in the successful and profitable production of revenue opportunities totaling approximately $2 million or more.
• Key role on major accounts.
• Knowledge of sales systems such as TSS, Passport, ECS, EMS and Salesforce.com is required.
• Working knowledge of all Microsoft Office Software applications.
• Excellent customer service and organizational skills are required.

Diversity Commitment