Summary :

The Processor, Payroll II position is responsible for gathering, computing, auditing, and disbursing, wages, deductions, taxes and other withholding's.

Balancing payroll time records / interfaces, making changes to time records and entry to other payroll related data in accordance with company policy and procedures.

Provides customer support through Service Now (SNow), email, or in writing (fax or mail). Relies on documented instructions and uses experience and judgment to calculate complex transactions and works under general supervision.

Requires a certain degree of creativity and latitude to complete the job within approved guideline.

Essential Job Functions :

Handles time record follow-up and ensures follow company policies.

Gather, review, and enter payroll changes from management, HR, and / or affiliates.

Ensure timely & accurate review / processing of employee changes.

Balances payroll earnings and deductions and processes related payments.

Provide customers support to employees, HR and other interested parties through SNow, email, and in writing (fax or mail).

Complete various payroll processes such as manual payments, garnishments, ACH activities, wires, etc.

Current on changes to payroll and garnishments procedures and guidelines.

Ensure work is done in accordance with the guidelines set forth for the department and SOPs are followed and updated with the most current practice and provided to management for sign-off and posting.

Assist management with special projects and payroll activities such as year-end as needed.

Inform management of potential or significant problems and personnel-related issues.

Additional processes include death benefits, executive compensation including deferral plans, third party payments, adjustments to wages and taxes, review / audit daily reports.

Work with Payroll Accounting or Finance team on balancing issues, ACH requests and funding variances.

Process complex payroll calculations and resolve complex customer issues.

Provide support as needed to Payroll Processor I including training when newly hired.

Assists with system testing in Sandbox under the direction of Payroll Specialist III or Payroll management.

Mentors Payroll Processor I.

Backup for Payroll Processor I.

Maintain regular and punctual attendance.

Other Related Duties :

Performs other related duties as assigned.

Supervisory Responsibilities :

This position is an individual contributor. Does not have any supervisory responsibilities.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Strong knowledge of commonly used payroll concepts, practices, and procedures.

Excellent customer service skills and the ability to support customers at all levels of the organization via SNow or on the phone.

Ability to identify and handle confidential information in an appropriate manner.

Ability to multi-task, work under pressure in a fast-paced, team environment.

Strong organizational skills with a high level of written and interpersonal communication skills to communicate effectively.

Detail oriented with intermediate analytical & problem-solving skills.

Must be able to follow and apply verbal / written procedures and guidelines.

Knowledge of payroll laws and regulations at federal, state, and local levels.

Ability to analyze, reason, and explain complex issues.

Education and / or Experience :

Associate’s degree in Accounting, Human Resources and / or Business Administration or equivalent experience, preferred.

Two (2) to four (4) years of payroll experience required in a complex, multi-state setting.

Experience with computers and software applications, including word processing, spreadsheets, email, and internet websites.

Experience working in a remote environment and actively participates in team or individual meetings.

Experience with Workday software, required.

Licensing / Certification / Registration :

FPC designation, preferred.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear.

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

The employee must occasionally lift and / or move up to 25 pounds.

Work Environment :

Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements.

The noise level in the work environment is usually moderate.

Equal Employment Opportunity :

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act :

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation.

Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities :

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position.

Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization .

Last updated : 2024-05-21