The Care Management Assistant (CMA) provides support within primary care practices with guidance from the care management staff. Duties include: outreach to patients during transitions of care as well as outreach to patients to facilitate closing care gaps.

The Care Management Assistant will be knowledgeable on quality program requirements in regards to care opportunities. The CMA will also support the RN or Social Work Care Manager in patient centered care coordination. The CMA will assist patients enrolled in care management with accessing appropriate community resources in an effort to remove any barriers to care and to optimize self-management of chronic conditions as well as other duties to support the care management team.

An AA degree is preferred with 3-5 years of experience in healthcare setting preferred. Certified Medical Assistant or Certified Nursing Assistant certification required. Medical terminology, ability to work in a interdisciplinary team, care coordination and community resource navigation experience preferred.

Education

• Associates or better

Licenses & Certifications

• CPR/BLS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)