If you're awesome and looking for a sales position we want you at Frazier's Harley-Davidson! Now hiring in our sales deptartment! Give us a call today if you are ready for a change.

Motorcycle License is required.

· Follow the C.U.S.T.O.M. sales process.

· Greet customers immediately, in a courteous and friendly manner.

· Handle telephone transactions quickly, and courteously.

· Ensure customers are properly qualified for needs, wants, and ability to buy.

· Practice a feature / benefit selling methodology so that all customers receive consistent treatment when doing business.

· Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases.

· Conduct a road test, and pre-delivery inspection prior to delivery to customer.

· Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership.

· Contact customers using mailing lists, tickler files and personal follow-up to encourage additional sales and ensure customer satisfaction.

· Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.

· Attend training sessions to keep current with sales techniques and sales department issues.

· Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.).

Commitments

· Treat all employees and customers fairly, courteously, and with dignity.

· Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees GM and owner(s).

· Remain current with all Sales department training available by reviewing ProSell & P.A.C.E. tapes and attending seminars, workshops, and other related training programs assigned by the Sales Manager.

· Be prompt and available for flexible scheduling.

· Be honest and fair in all business dealings.

· Meet or exceed sales quotas on a regular basis.

· Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

Qualifications & Job Requirements

· Must have the ability to get along with a broad customer base.

· High energy level.

· Excellence communication skills and demonstrated “closing skills”.

· Knowledge and experience with sales of Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

· Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership.

Job Type: Full-time

Pay: $50,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Experience level:

• No experience needed

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Motorcycle License (Required)

Work Location: In person