Job Summary:
Frank Kent Country is currently seeking an Experienced Back Parts Counter Person to join our team in Corsicana, Texas. This is a full-time, individual contributor role in the auto industry. The ideal candidate will have previous experience in a back parts counter position and a passion for providing excellent customer service. This person will be responsible for assisting customers with their auto parts needs and ensuring a positive and efficient experience at our dealership.
Compensation & Benefits:
- Competitive salary
- Employer paid medical.
- Paid time off
- 401(k) retirement plan
- Employee discounts on vehicles, parts, and service
Responsibilities:
- Greet and assist customers in a friendly and professional manner at the back parts counter
- Listen to customer needs and determine the appropriate parts and accessories to fulfill their request
- Utilize inventory system to locate and order parts as needed
- Ensure accurate record-keeping of parts transactions and communicate any discrepancies to management
- Process cash, credit, and debit transactions accurately and efficiently
- Maintain a clean and organized back parts counter area
- Assist with inventory management and cycle counts
- Provide exceptional customer service and resolve any customer concerns in a timely manner
- Keep up-to-date on industry trends and product knowledge
- Adhere to all safety protocols and guidelines in the workplace
Requirements:
- Previous experience in a back parts counter role in the auto industry is required
- Strong customer service skills with the ability to effectively communicate with customers
- Proficient in using computer systems and inventory management software
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and multi-task effectively
- Must have a valid driver's license and a clean driving record
- High school diploma or equivalent education
- Must be able to lift up to 50 lbs and stand for extended periods of time
EEOC Statement:
Frank Kent Country is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other characteristic protected by law.