The Universal Banker must provide a high level of professional communication, attention to detail, and technical skills to provide exceptional customer service. Must proactively identify opportunities to expand customer relationships by engaging in deep and meaningful conversations. The ability to make customer introductions to banking partners is a key responsibility of this position.

• Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
• Proactively reach out to customers in-person and by phone to reinforce and deepen relationships
• Proficiently and accurately open all types of consumer and non-consumer deposit accounts and services
• Enhances the team environment by maintaining positive relationships and willing to provide ongoing training to work group
• Maintain exceptional cash handling skills and accurate balancing
• Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Requirements

Education

• A high school diploma or equivalent

Experience

• A minimum of one-year related experience (preferably in a financial institution)

Experience

• 1 year(s): Customer Service
• 1 year(s): Cash Handling

Education

• High School or better

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)