Summary/objective

The Mitigation Technician is tasked with successfully delivering EMS services for clients and referral partners. Technicians work diligently to meet and exceed customer expectations, develop, and grow referral relationships and steward the company brand.

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

● Securing all required documentation including but not limited to the following:

a. Work Authorizations

b. Wet Logs

c. Scope Sheets

d. Photo documentation

e. Hold harmless agreements

f. Certificate of Completion/Satisfaction

● Moisture mapping losses and establishing project scope

● Installing containment and safety mechanisms

● Installing and monitoring drying equipment/AFD’s

● Providing emergency cleaning and sanitizing services

● Conducting controlled demolition services

● Collecting deductibles

● Keeping fleet vehicles cleaned and presentable

● Conducting preventative maintenance on fleet vehicles and company equipment

● Managing, packing, and moving client’s contents / personal property

● Conducting Every Job Sales Activities

● Conducting Every Job Sales Activities - As directed by Lead Tech

a. Securing client reviews and supporting positive online rankings

b. Asking for key market segment referral

c. Placing yard signage

d. ID Agent of record

Competencies

● Excellent verbal and written communication skills

● Excellent interpersonal and customer service skills

● Excellent Customer service skills

● Excellent organizational skills and attention to detail

● Excellent time management skills with a proven ability to meet deadlines

● Strong analytical and problem-solving skills

● Ability to function well in a high-paced and at times stressful environment

Supervisory responsibilities

Overseeing temporary labor staff

Work environment

Office and administrative environments

Residential and commercial work sites

Physical demands

Prolonged periods of sitting in vehicles

Must be able to lift at least 15 pounds at a time

Prolonged periods of exposure to noise created by power tools, equipment, and heavy machinery

Exposure to standard work site environments and some confined spaces

Travel required

Minimum travel outside the immediate operating area may be required

Required education and experience

● High school diploma or equivalent

Preferred education and experience

● Two or more years’ experience in the insurance restoration Industry

● IICRC certifications in Water, Fire and Mold restoration

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Safety equipment provided
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Double time pay
• Overtime pay

Travel requirement:

• Up to 50% travel
• Up to 75% travel

Experience:

• Restoration: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• IICRC Certification (Preferred)

Ability to Relocate:

• Sarasota, FL: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person